This study aims to determine e-banking usage level among retail banking clients' and to identify the factors that influence the adoption of e-banking in Sudan. A self-administered questionnaire was developed and distributed to a sample size of 400 clients using convenience-sampling method. Data analysis was then based on 269 valid responses. The study results indicate that the majority of retai...

The US banking industry has gone through a decade of mergers and consolidations where the universal view appears to be that achieving larger scale is the only means for survival among the megabanks of the nation and the world. However, one of the smallest banks in the nation, Security First Network Bank, has shaken up traditional bankers by introducing branchless banking via the internet. The i...

This paper examines how New Zealand banks enhance their retail banking services through the Internet. Seven NZ online banks were studied in terms of their web sites’ effectiveness, functionalities and Internet strategies. The functionality was examined by evaluating banks’ web sites using a tailored electronic commerce model. The effectiveness was surveyed utilising a judgment sample of actual ...

Numerous information technology (IT)-based innovations from automated teller machines to electronic banking have already changed the customer-bank-interaction. Banks learned that these innovations require close integration with the existing channels, processes and systems in the front as well as in the backend. In view of a still dynamic pace of technological evolution, this research provides a...

The decade since the Reserve Bank of Australia’s 1996 Conference on ‘The Future of the Financial System’ has been a period of remarkable strength for banking systems in advanced industrial countries, particularly Australia. Banking institutions have enjoyed strong growth in business volumes, high asset quality and record profi tability and they have proven their resilience in the face of episod...

Internet banking or online banking has revolutionized an integral activity of our modern twenty first century lives – ‘banking’. Internet banking is conducted through a PC, PDA, a hand-held communication gadget or any mobile device offering Internet connectivity but with the development of Hi-Tech asynchronous technologies and secured electronic transaction technologies, however, more banks hav...

The rapid proliferation of mobile phones and other electronic gadgets has not only changed the way people live, but also created a new channel for marketing. One such new technology is the mobile banking development, which can significantly impact a bank’s operational efficiency and customer service aspects. Yet, the adoption of mobile banking in the Asian region has been relatively slow compar...

The concealment of unauthorised trading by authorised users can deplete shareholders assets, devastate a company irrevocably and leave executives legally exposed if they have not taken relevant measures to ensure the security and integrity of corporate information resources. Thus, this paper exemplifies the workflow of an e-banking activity, the e-trading, and shows that integrity drifts are a ...