This paper explores how multi-agency response teams communicate and coordinate in different phases of a simulated terrorist incident. Procedural guidelines state that responders should their to major emergency across two phases: ‘response’ (when the incident is ongoing) ‘recovery’ threat has subsided, but legacy ongoing). However, no research examined whether these map behaviours situ. To addre...

This paper describes a discrete event simulation study of an emergency department at Dr. Georges-L. Dumont Hospital in Moncton (Canada). The objective of the study was to reduce patient waiting times and to improve overall service delivery and system throughput. As patient waiting times are linked to resource availability, a number of alternatives were designed based on adding resource scenario...

BACKGROUND Recent terrorist attacks and natural disasters have led to an increased awareness of the importance of emergency planning. However, the extent to which emergency planners can access or use evidence remains unclear. The aim of this study was to identify, analyse and assess the location, source and quality of emergency planning publications in the academic and UK grey literature. MET...

Patient safety event reporting is an important component for fostering a culture of safety. Our tertiary care hospital utilizes a computerized patient safety event reporting system that has been historically underutilized by residents and faculty, despite encouragement of its use. The objective of this quality project was to increase patient safety event reporting within our Emergency Medicine ...

The current manuscript explores Twitter use and content in the precrisis stages of a major weather event in the northeast. A multi-level content analysis of tweets collected in the lead up to landfall suggests that emergency management agencies largely underutilized the medium, and that actionable information was easier to find when searching along localized hashtags. The findings are discussed...