The objective of this paper is to present a conceptual model of CSF (Critical Success Factor) relationships for ERP (Enterprise Resource Planning) project implementations. This model progresses the traditional theoretical concepts underpinning CSFs, from simple classifications and CSF lists, to providing an insight into the interconnectedness existing between CSFs for ERP project implementation...

The biorefinery concept offers a promising solution to transform the struggling forestry industry. Not only will the implementation of new products and processes help to diversify revenues, it will also offer an opportunity to change the manufacturing culture by better managing the flexibility of assets to react to volatile market conditions. In this paper, an integrated supply-chain planning f...

Un-official projects resulting from unsanctioned, bottom-up employee initiatives is a phenomenon that can cause serious resource planning problems in IT project portfolio management, such as when resources thought to be available have actually been spent on projects conducted under the radar. At the same time, such project may also give rise to innovative ideas, solutions and software of potent...

This paper demonstrates how cost benefit analysis can be applied to large-scale ERP projects, and that these methods can incorporate intangible benefits, e.g., user satisfaction. Detailed information on the business case utilized by a large computer manufacturer in the decision to implement the SAP system R/3 is presented. Techniques that demonstrate how intangibles may be included in the stand...