User participation during software projects has long been considered a prerequisite for system success, and yet these initiatives continue to be rife with troubles. This is particularly true of enterprise software such as ERP and CRM, which, in spite of its popularity, is difficult to implement and is prone to user resistance. This, then, begs the question of why these enterprise systems run in...

Information systems outsourcing has been viewed as an attractive option by many senior managers generally because of the belief that IS outsourcing vendors can achieve economies of scale and specialization because their only business is information processing. The challenge of implementing, operating and maintaining Enterprise Resource Planning (ERP) systems and the outsourcing service offered ...

As organisations are driven to maintain profitability in a global market, Information Systems (IS) must deliver projects that return on their investment. Managers are faced with greater complexity in their rapidly changing business environments The Managerial Enterprise Structure Stakeholders (MESS) model developed in this paper allows the user to build a rich picture to show the relationships ...

Despite growing interest, publications on ERP systems within the academic Information Systems community, as reflected by contributions to journals and international conferences, is only now emerging. This article provides an annotated bibliography of the ERP publications published in the main Information Systems journals and conferences and reviews the state of the ERP art. The publications sur...

The business college at the authors’ university embarked on a revised bachelor of science in business administration (BSBA) degree. The revisions to the degree focus on the common body of knowledge (CBK) courses that are required of all BSBA degree students. Primary goals of the revisions are enhanced teamwork activities, improved Enterprise Resource Planning (ERP) software knowledge, and incre...

This paper presents the results of an investigation performed in 2001 under the title Comparative Analysis of Information Systems Software in Croatia. The focus was set on the comparative analysis of domestic and foreign Enterprise Resource Planning ERP software, which is present in Croatia. The investigation was performed from the standpoint of ERP applicability, regardless of the development ...

Enterprise Resource Planning (ERP) systems are widely used by large corporations around the world. Recently universities have turned to ERP as a means of replacing existing management and administration computer systems. In this article we provide analysis of the rollout of an ERP system, the particular focus being on how the implementation, use, and development of both generic and university s...

An enterprise resource planning system is now necessary for every enterprise. ERP can be used in core process to solve lots of management issues. It is useful for the management of small, normal and big enterprise. Therefore, it can be used by all business enterprise. EVEBIT is a small-size software enterprise in China with branch office in HUBEI and WUHAN of China. EVEBIT won the Chinese softw...

This study collects 24 risk-management-relevant research papers published between 2000 and 2010 to elicit significant risk factors and thus develop the risk management mechanism of an enterprise resource planning (ERP) system. The study adopts the grounded theory and conducts an expert questionnaire in order to report its findings on 49 risk factors. Based on the work system method, the identif...

Whereas previous studies have devoted great attention to the success of Enterprise Resource Planning (ERP) system implementation, this study aims to investigate how the different qualities of an ERP system affect its post-implementation success from the user’s perspective. We refined DeLone and McLean’s IS success model to examine the relative importance of ERP system quality, information quali...