The purpose of all service institutions, including banks is to provide appropriate services for the customers' satisfaction. In fact, the key to the success of these organizations relates to the customer-orientation and focus on the quality of services. Since the organizations providing financial service, especially banks operate in an environment with indistinct products, their quality service...

The assigned purpose of this paper is to explore new opportunities in liquidity management. The term is understood to mean a profitable mix of asset and liability management in the demanding new economic environment that is developing. My own preference is for the term "balance-sheet management" as a more accurate and concise way to describe the process. To establish a kind of controlling conte...

every organization requires employees who can readily accept changes to carry out their day to day business transactions and to accommodate with those changes emerging from the environment. the purpose of this paper is to investigate the impact of readiness for change on organizational change among the employees of the commercial banks. data were collected from 350 employees serving in the priv...

In this study, we reinvestigate the question of whether government banks are inferior to private banks. We use cross country data from 1993 to 2007 to trace the different types of government banks. These types comprise banks that acquire distressed banks, normal banks, or no banks at all. Contrary to common belief, the evidence shows that unless government banks are required to purchase a distr...

Analysis of asset liability management (ALM) strategies especially for long term horizon is a crucial issue for banks, funds and insurance companies. Modern economic models, investment strategies and optimization criteria make ALM studies computationally very intensive task. It attracts attention to multiprocessor system and especially to the cheapest one – multi-core PCs and PC clusters. In th...

The concept of Service-oriented Architecture (SOA) is becoming increasingly important not only in research, but also in practice. SOA has emerged as a major topic, especially in regards to the banking industry as it is one of the cutting-edge industries concerning service-orientation. SOA implementation in the German banking industry varies, with some still in the adoption phase and others alre...

In this paper we analyse the effect of news relating to the expected path of monetary policy on interest rate futures. Central banks’ transparency is in most respects much greater than it was a decade ago, and so central bank communication needs to be included as a potential source of news. We therefore consider four types of news: macroeconomic news, overseas news, monetary policy surprises an...

This study examines the productivity growth of the nationwide banks of China and a sample of city commercial, banks for the eleven years to 2007. Estimates of total factor productivity growth are constructed with appropriate confidence intervals, using a bootstrap method for the Malmquist index. The study adjusts for the quality of the output by accounting for the non-performing loans on the ba...

This research analyses the efficiency of China’s banks using the data envelopment analysis (DEA). The Chinese government began its reforms of the banking industry reform since 1978. Our data set contains twelve banks in China during the period of 1996 to 2003. All nominal variables are transformed into real variables in the 2003 prices. There are twelve banks including four state-owned speciali...

in the commercial banking activities, efficiency is an important issue for the bank managers, monitoring part and clients. this study has appraised the efficiency performance of the commercial banks in iran. the research method has been using windows data envelopment analysis with constant and variable returns to scale and input oriented model at the period of 1991-2006. the sample of study was...