In the current global economy, with an increased international presence of all type of organisations, the design and management of global operations networks (GON) play a vital role in organisational competitiveness. In order to deal with this complex production networks, it is necessary to provide business managers a useful guideline to face the internationalization process in an effective way...

The day to day rhetoric associated with spam control focuses on measures, technology, rules or fees to impose order or control. These efforts concentrate on the broad range of messages throughout the internet in the hope that by reducing or stopping the flow of ‘spam’ the problem of spam will be solved. This is analogous to fighting a fire when it is at its apex rather than preventing it in the...

As Global Virtual Teams (GVTs) operate across diverse geographies, time-zones, and cultures, they present particular problems for project management in that their characteristics may negatively affect team performance. While a significant body of research exists on project management and GVTs, previous studies have not fully elaborated on the collective impact that GVT characteristics, such as ...

This paper proposes a novel approach for providing end to end management of application services that have been deployed over large IP networks. A key feature of the proposed architecture is that it can be implemented as enhancements to existing, commercial network management platforms, thus allowing network service providers to offer new functionality by leveraging existing, deployed infrastru...

Global stressors, including climate change, are a major threat to ecosystems, but they cannot be halted by local actions. Ecosystem management is thus attempting to compensate for the impacts of global stressors by reducing local stressors, such as overfishing. This approach assumes that stressors interact additively or synergistically, whereby the combined effect of two stressors is at least t...

Executive Overview Service firms that are global players benefit primarily from their ability to manage their proprietary knowledge—assimilating new knowledge from around the world, building new knowledge through the interaction of professional employees, and disseminating knowledge effectively throughout the firm. Centers of excellence represent the best practice of managing knowledge. Formall...

We report an experiment in which a change in the context of a stock-flow reasoning problem leads to a 44% reduction in the use of an erroneous ‘correlation heuristic’ response. In its original context – a global warming scenario – the majority of participants pattern-match the output of a system to its inputs (i.e., use a correlation heuristic). In the changed context – financial debt managemen...

Simple tone reproduction methods such as the Reinhard global photographic tonemapping operator are popular methods for mapping high-dynamic range images to a lowdynamic range display. However, these methods deal mainly with how luminance is mapped; much less attention has been paid to how a full RGB color is produced. We introduce a simple method, inspired by traditional photography’s use of po...

Contents List of figures and tables , ix About the authors xi Acknowledgements xiii List of acronyms , xv Introduction xvii

At IBM, we recognize that our processes are our business. This is especially true in the area of IT Delivery where we have long been focused on the management and reuse of process assets. The current economic climate and advances in technology are rapidly driving IT Delivery to a truly global model. This transition greatly expands the scope of the process assets which need to be managed at a gl...