BACKGROUND Managers in the hospital should have enough managerial skill to be coordinated with the complex environment. Defining a competency framework assessment for hospital man-agement will help to establish core competencies for hospital managers. The aim of this study was to develop concrete and suitable performance assessment criteria using expert's view. METHODS In this qualitative stu...

This exploratory research examines the pharmaceutical inventory control practices of a local area hospital and demonstrates the utility of two alternative quantitative approaches. Pharmaceuticals represent a large cost factor for most hospitals due to the significant costs of these products and the storage and control requirements. The hospital stores drugs in the Central Pharmacy and at variou...

introduction: having a desirable image in a market can be considered as an asset for an organization. therefore, using proper approaches, managers of such organizations must monitor and manage the image of their organizations in order to achieve their organizational goals and their customer’s satisfaction. as an important sector of every society, managers of hospitals also must try their best t...

Background: Hospital accreditation is an external evaluation of a hospital’s structures, processes and results by an independent professional accreditation body using pre-established optimum standards. Accreditation has an important role in improving the quality, safety, effectiveness and efficiency of hospital services. This study aimed to examine the effects of hospital accreditation program ...

This paper explores the relationship between doctor managers and senior health service administrators (CEOs or General Managers) within the context of Australian health reform. Government funding for health services has become increasingly driven by government defined measurable performance targets and resources. These policy changes have implications for hospitals to be managed more cost effec...

Health sector reform in China has led to increasing responsibility for hospital managers in the management of staff; but constraints continue. New personnel reforms offer new opportunities but face a number of difficulties. Drawing on research in Chinese hospitals in 1997 this paper identifies two major obstacles to improved human resource management: wage policy and lack of control by local ma...

Objective: To understand the meaning that the nurse managers attributed to the nursing process, developed in their daily work. Methods: The phenomenological method was used, referencing the structure of the situated phenomenon. The subjects were thirteen nurses, managers of a university hospital. The analysis included transcription and readings of depositions aimed at the essence, by means of t...