Technological advancements and market needs are some of the significant forces fuelling the introduction of products and services in a wide range of business sectors. Many product and service providers have utilized the so-called technology-push and market-pull, the simple linear views of innovation which prescribe the use of technological discoveries and the involvement of the market respectiv...

This paper explores the potential for innovation in welfare services. Using the complexity lens, the paper presents a theoretically founded basis for enabling innovation in complex public-private welfare service systems. The empirical data was collected by conducting semi-structured interviews with leading office holders responsible for social services in the City of Helsinki (Finland) and exec...

Cloud computing services are a prominent innovation that has changed consumer behaviours towards adopting new technological services. Despite the popularity of this technological innovation the underlying factors that contribute to a consumer’s intention to adopt cloud computing services has not been well researched. This paper builds upon the well-known behavioural intention theories of the te...

Technological advancements and market needs are some of the significant forces fuelling the introduction of products and services in a wide range of business sectors. Many product and service providers have utilized the so-called technology-push and market-pull, the simple linear views of innovation which prescribe the use of technological discoveries and the involvement of the market respectiv...

The proposed research integrates theories of demand-driven innovation and market value creation to explain (i) the role of demand in driving innovation in information security and (ii) the role of innovation in projecting firm performance thus determining firm market value. Time series and event study analyses are applied to show that malicious attacks, primarily those that exploit software vul...

One specific type of service innovation of particular interest to IT and business professionals is IT-Enabled Services (IES). Previous studies have suggested many roles for IT in service innovations. IT has proven a useful tool in service innovation. IT is an important component of most services in many industries, including healthcare, financial services, engineering, and management consulting...