Recent disasters demonstrated the central role of social media during emergencies thus motivating the exploitation of such data for crisis mapping. We propose a crisis mapping system that addresses limitations of current state-of-the-art approaches by analyzing the textual content of disaster reports from a twofold perspective. A damage detection component employs a SVM classifier to detect men...

To this date, research on crisis informatics has focused on the detection of trust in Twitter data through the use of message structure, sentiment, propagation and author. Little research has examined the usefulness of these messages in the crisis response domain. Toward detecting useful messages in case of crisis, in this paper, we characterize tweets, which are perceived useful or trustworthy...

Disaster response agencies incorporate social media as a source of fast-breaking information to understand the needs of people affected by the many crises that occur around the world. These agencies look for tweets from within the region affected by the crisis to get the latest updates on the status of the affected region. However only 1% of all tweets are “geotagged” with explicit location inf...

This paper examines the management of uncertainty among emergency responders, the media, and the public following the crash of an Israeli cargo plane carrying apparently hazardous cargo in Amsterdam's Bijlmermeer area. While the authorities' management of the emergency created by the initial crash was effective, the long-term crisis management performance was considerably less effective. It is ...

Because of the nature of preventive vaccination programs, the viability of these public health interventions is particularly susceptible to public perceptions. This is because vaccination relies on a concept of 'herd immunity', achievement of which requires rational public behavior that can only be obtained through full and accurate communication about risks and benefits. This paper describes h...

The rise of social media as an information channel during crisis has become key to community response. However, existing crisis awareness applications, often struggle to identify relevant information among the high volume of data that is generated over social platforms. A wide range of statistical features and machine learning methods have been researched in recent years to automatically classi...

Psychiatric interventions for crisis care lie at the center of the conflict between forced treatment and recovery/wellness systems in mental health services. Though crisis can mean completely different things to people who have the experience, the general public has been taught a unilateral fear response based on media representation. More and more this has led to social control but is erroneou...

While social media has become an important platform for social reputation, the emotional responses of users toward bad news have not been investigated thoroughly. We analyzed a total of 20,773 Twitter messages by 15,513 users to assess the influence of bad news and public apology in social media. Based on both computerized, quantitative sentiment analysis and in-depth qualitative analysis, we f...

This paper provides a summary of the Social Media and Linked Data for Emergency Response (SMILE) workshop, co-located with the Extended Semantic Web Conference, at Montpellier, France, 2013. Following paper presentations and question answering sessions, an extensive discussion and roadmapping session was organised which involved the workshop chairs and attendees. Three main topics guided the di...

This text is an investigation into media culture, temporalities of media objects and planned obsolescence in the midst of ecological crisis and electronic waste. The authors approach the topic under the umbrella of media archaeology and aim to extend this historiographically oriented field of media theory into a methodology for contemporary artistic practice. Hence, media archaeology becomes no...