AIM To review the literature on non-technical skills and assessment methods relevant to emergency care. BACKGROUND Non-technical skills (NTS) include leadership, teamwork, decision making and situation awareness, all of which have an impact on healthcare outcomes. Significant concerns have been raised about the rates of adverse medical events, many of which are attributed to NTS failures. M...

This thesis presents a programme of nine key published works, as well as twelve published supporting works focusing on two areas. Firstly, an investigation of how non-technical skills education in healthcare can be used to enhance outcomes for patients. Secondly, an exploration of how evidence synthesis be used as a tool to direct educational innovation and, in this context, enhance patient saf...

Patient safety is an increasingly prominent issue in healthcare. Despite much work investigating human factors system based approaches to reduce avoidable errors, there has been minimal work investigating education in this area. Education to enhance non-technical skills and support behaviour that reduces human factor sources of error is in its infancy. Published works describing interventions a...