Emergency response operations in electric distribution systems involve a host of decision-making problems at the reliability, performance monitoring and evaluation, and contingency planning levels. Those operations include fault diagnosis, fault location, fault isolation, restoration, and repair. As the first of a two-part survey, this paper reviews optimization models and solution methodologie...

Luxfer Gas Cylinders, a global manufacturer and distributor, provides an apt illustration of Kaplan and Norton’s six-stage management system (see On Balance story). A 2006 BSC Hall of Fame winner, the U.K.-based company (with operations in Europe, the Asia-Pacific region, and North America), excels at three stages: planning the strategy, aligning the organization, and planning operations—in par...