The purpose of this study is to apply the method of hybrid multiple criteria decision making (MCDM) to select public relations personnel for tourism industry in Taiwan. Fuzzy Delphi method, which can lead to better criteria selection, is used to modify criteria. Considering the interdependence among the selection criteria, analytic network process (ANP) is then used to obtain the weights of the...

This present study aims to compare how service brand preference influence service perceived value, customer satisfaction and loyalty in different countries—Japan and China. Moreover, this study purposes to explore whether countries’ image affect service brand preference of customer. Two customer surveys which were practiced in Japan and China were conducted to examine moderation hypotheses, whi...

A mathematical model of operant choice, the generalized matching law was used to analyze play-calling data from the 2004 National Football League season. In all analyses, the relative ratio of passing to rushing plays was examined as a function of the relative ratio of reinforcement, defined as yards gained, from passing versus rushing. Different analyses focused on season-aggregate data for th...

Though transactive memory systems (TMS) help improve group performance by increasing the ability of groups to coordinate and specialize, little work has investigated under what conditions TMS is more or less helpful for a group. Past work has explored ways that TMS can be disabled, such as through member turnover, but both turnover and role change after turnover could alter a group’s ability or...

In the Wason-Selection Task debate it has been suggested that people may be able to detect cheaters but not co-operators or altruists. This position has been challenged. Here we focus on a scenario that is more ecologically valid with regard to different strategies for detecting workers who negatively interact with others (here ‘egoists’) and positive interactors (here ‘altruist’). The results ...

In this paper, based on the literature review, an investigation about Chinese enterprises’ talent recruitment in enterprise innovation activities has been carried out more than 10 provinces of China in 2009. We found that: (1) the positive personnel turnover does not fully serve the innovation projects; (2) new employees are mainly graduates and bachelors, and enterprises emphasize loyalty and ...