Dynamic pricing schemes in telecommunication networks were traditionally employed to create users’ incentives in such a way that the overall utilization is improved and profits are maximized. However, such schemes create frustration to users, since there is no guarantee that they would get services at the anticipated prices. In this paper, we propose a pricing scheme for priority telephony syst...

This study looks at how consumer satisfaction Netflix affects customer loyalty by examining the influence of promotion, price, and service quality. Therefore researcher is interested in conducting this research, which expected to partially explain independent variables, variable relationships, intervening variables each other. A total 88 subscribers will participate quantitative as respondents....

T seller’s threshold price in name-your-own-price auctions varies over time. However, consumers must bid without knowing when these variations occur because the threshold price is unobservable to them. This paper uses an analytical model and laboratory auctions to explore how the frequency of changes in the threshold price impacts consumer bidding behavior in name-your-own-price auctions. In pa...

This paper addresses one issue that has been somewhat neglected in the marketing literature. Namely, whether basic marketing relationships at the establishment level are robust to major changes in the macroeconomic environment where they operate. What allows us to address this issue is a combination of two factors: passage of a law liberalizing retail gas prices in Spain and the availability of...

The goal to be achieved by the author in this study is determine influence between price, product quality, and taste on Belfoods consumer satisfaction Dewi Freezeen. In study, population all consumers who have purchased or consumed Beelfoods products Frozen oulet addressed at Jl. Mawar RT /RW: 003/005 – Dsn. Tawang Sari Ds. Gempolan Kec. Gurah Keb. Kediri. sample was 80 respondents, with sampli...

With the flourishing development of hotel industry, study customer satisfaction based on online reviews and data has become a new model. In this paper, ratings Ctrip.com are used, TF-IDF K-means algorithms used to extract cluster keywords texts. Finally, 10 first-level influencing factors determined: epidemic prevention, consumption emotion, convenience, environment, facilities, catering, targe...

Due to unprecedented innovation in information and communication technology, customers interact more with telecommunication service providers. Customer satisfaction is the extent of customer psychological sense expectation towards a particular product or service. Satisfaction core business success where corporates strive fulfil them competitive market, have options. The lack understanding expec...

The appearance of LCA model in recent decades has rapidly penetrated into airline markets. Passengers have more options for their travel. Many people believe that low fares mean low quality. However, some of them argue that LCA can deliver good quality as FCA does. LCA providers always find ways to prove to their customers that it offers low prices but not low quality. Many studies have been ex...

The ever-increasing competition in retail industry puts pressure on retailers to deal with their customers more efficiently. Currently most companies use Customer Relationship Management (CRM) systems to maximize the customer satisfaction level by trying to understand more about their behaviors. However, one disadvantage of the current approaches is that they focus on the segmentation of custom...