Effective e-government presupposes proper application of the information and communications technology (icT) as well as an effective management system in order to improve the economics of the public sector. The budget with which the public sector organizations start their new strategic planning cycle should be partially used to enable their organizational efficiency. This is done through the im...

In the USA, approximately 4% of the estimated 1 million Salmonella infections occurring annually are reported to public health. Administrative claims data from large health insurance companies capture disease-specific data which could potentially enhance public health surveillance. To determine the utility of medical claims data for public health reporting of Salmonella, we assessed medical cla...

In this article, I discuss citizen orientated public management in relation to extant frameworks and theories in public management and organization research, including the role of the public servant, collaborative public management, citizen coproduction, and relational bureaucracy. Following the discussion, I hypothesize about the relationship between public organizations’ citizen orientations ...