Quality of higher education is its ability to produce a steady flow of people with high intelligence and commitment to learning that will continue the process of transmission and advancement of knowledge. Quality Function Deployment (QFD) is one of the Total Quality Management (TQM) techniques which can be applied for process and design improvement. This study uses QFD as a tool for quality imp...

Die BBE Handelsberatung GmbH vertreibt seit Jahren erfolgreich ein Excel-basiertes Tool für Unternehmensplanung und Controlling. Im Rahmen eines vom Bayerischen Staatsministeriums für Wirtschaft, Infrastruktur, Verkehr und Technologie geförderten Projekts, sollte dieses Tool zu einer Internet-basierten Lösung weiterentwickelt werden. Dabei war für BBE klar, dass man einen externen Partner brauc...

This paper identifies the Quality Function Deployment (QFD) as a tool in eco-design that can be used to identify customer desires, needs and requirements and to evaluate and characterise them into different categories, thereby building up an overall picture of customer value. It further argues that QFD can be more effective to the extent that it incorporates green engineering objectives, becaus...

0957-4174/$ see front matter Published by Elsevier doi:10.1016/j.eswa.2010.03.048 * Corresponding author. Tel.: +1 979 845 2230. E-mail address: [email protected] (B. Nepal). Understanding customer requirements and incorporating them into the conceptual vehicle design is the first step of automotive product development (PD). However, lack of quantitative data and undefined relationships between th...

Renewable energy technology is suitable for reducing consumption and emissions, the corresponding impact on poverty has aroused tremendous attention. This paper proposed best-worst method- (BWM-) based quality function deployment (QFD) approach within interval-valued intuitionistic fuzzy number (IVIFN) to select appropriate renewable alleviation. QFD firstly used explore relationship between re...

Quality is the link that attracts customers. The Technical Institutes are processor which introduces quality products (technocrats) in the market. Changing scenario has compelled for Quality improvement in the institutes and this can be achieved only by improving conditions prevailing in the institutes. Traditional methods of designing disregard the voice of customers as well as disregard the c...

Quality is an indispensible requirement in the health field, and its pursuit is necessary in order to meet demands by a population that is aware of its rights, as part of the essence of good work relations, and to decrease technological costs. Quality thus involves all parties to the process (users and professionals), and is no longer merely an attribute of the health service. This study aimed ...

Product planning is one of four important processes in new product development (NPD) using quality function deployment (QFD), which is a widely used customer-driven approach. In our opinion, the first problem to be solved is how to incorporate both qualitative and quantitative information regarding relationships between customer requirements (CRs) and engineering characteristics (ECs) as well a...

This study is to apply fuzzy quality function deployment (QFD) model with interdependence relations of environmental production requirements (EPRs) aspects and sustainable production indicators (SPIs) criteria for original equipment manufacturing (OEM) firm in Taiwan. At first, to facilitate the main issue of the QFD problem, however, the ‘‘Whats” question of EPRs and ‘‘Hows” problem of the SPI...

The patent marketplace has expanded significantly as an increasing number of patents are being filed. In turn, the demand for patent intermediaries is also expected to grow. One channel of patent flow for patentees to realize revenue is patent out-licensing, which involves high risk and uncertainty and a consuming need for coordination. Most patent licensing studies have focused on licensing mo...