Purpose – The purpose of this paper is to develop the operational definition of the concept of internalization of ISO 9001, a theoretical construct which until recently had not received the attention it deserves in research on quality management. Design/methodology/approach – Extensive exploratory fieldwork based on both in-depth interviews of general managers, middle managers and employees – 6...

We design and implement a dynamic program for valuing corporate securities, seen as derivatives on a firm’s assets, and computing the term structure of yield spreads and default probabilities. Our setting is flexible for it accommodates an extended balance-sheet equality, arbitrary corporate debts, multiple seniority classes, and a reorganization process. This flexibility comes at the expense o...

Dynamic pricing of commodities without knowing the exact relation between price and demand is a muchstudied problem.Most existing studies assume that the parameters describing themarket are constant during the selling period. This severely reduces their practical applicability, since, in reality, market characteristics may change all the time, without the firm always being aware of it. In the p...