Purpose Sustainable customer relationship management (SCRM) is a combination of business strategy, customer-oriented processes and computer systems that seeks to integrate sustainability into management. The purpose this paper contribute the body knowledge marketing, research domains by classifying in categories current state on SCRM, analysing major streams identifying future agenda each categ...

This comprehensive work explores the research performed inoptimization of the collection bin and in recycle bin location-allocation issues in solidwaste management. Although the collection phase of solid waste management accountsfor a significant proportion of the municipal budget, it has attracted only limitedattention of the researchers. Optimization of the collection bin and recycle bin loca...

this comprehensive work explores the research performed inoptimization of the collection bin and in recycle bin location-allocation issues in solidwaste management. although the collection phase of solid waste management accountsfor a significant proportion of the municipal budget, it has attracted only limitedattention of the researchers. optimization of the collection bin and recycle bin loca...

social network analysis used to study the relationship between stakeholders and actors in natural resource management has become a scientific approach. the purpose of this study was analysis of information exchange network among organizations engage in the sustainable management of natural resources. results of social network analysis revealed that there is weak relationship among organizations...

This study aims to present a sustainable environmental model using the life cycle sustainability assessment (LCSA) method in Shazand Petrochemical Company. To determine the evaluation indices, two Delphi and DEMATEL-FTOPSIS questionnaires were distributed among 27 and 8 experts in the field of sustainable environmental management. The environmental, social, economic, environmental-economic, soc...

This study aims to present a sustainable environmental model using the life cycle sustainability assessment (LCSA) method in Shazand Petrochemical Company. To determine the evaluation indices, two Delphi and DEMATEL-FTOPSIS questionnaires were distributed among 27 and 8 experts in the field of sustainable environmental management. The environmental, social, economic, environmental-economic, soc...