Purpose This study aims to establish a rigorous model that can pragmatically evaluate the facilities management (FM) performance of hospitals. Design/methodology/approach Among applicable indicators were identified from extant literature, focus group shortlisted ten key (KPIs) in four categories (safety, physical, financial and environmental) verified their practicality. Using analytic network ...

Strategic planning in each organization identifies its orientation and coming priorities as all decisions to be adopted respect to the ensuing outcomes. Strategic decisions considering crucial and irreversible results should not be based on experience and judgments. This paper uses analytic network process (ANP) method for prioritization in strategic planning. ANP is mostly analogous to analyti...

The purpose of this paper is to present a method of modeling a superposition of individual Ethernet sources over an Asynchronous Transfer Mode (ATM) network through neural networks. It is proposed the two-state MMPP model (Markov Modulated Poisson Process) to approximate the aggregated ATM traffic because of its simplicity and analytical tractability. The neural network is able to calculate the...

Nowadays, Spatial and social inequalities are universal and expanding phenomenon. Identification and spatial analysis of social, economic and ecological inequalities in metropolises is one of the essential and basic proceeding for planning and achieving urban sustainable development. The present research method is descriptive-analytical and using 13 sub criteria based on three main criteria of ...

This research aims at presenting a fuzzy model to evaluate and select Six-Sigma projects.  For this purpose, a model of fuzzy analytic network process (ANP) was designed to consider the relation and mutual impact among the factors. In order to evaluate the projects, nine sub-criteria were considered which were classified into three categories of business, finance and procedural ones. Also to co...