Introduction: The Emergency Medical System is responsible for providing all rescue treatment measures outside the hospital. One of the most important and effective concepts in emergency management and decision making is triage. One of the significant challenges in performing different types of triage is the occurrence of miss triage. Identifying and applying solutions to reduce the above challe...

Introduction: Many simulation studies have been conducted in the hospitals and first in the emergency departments to increase the productivity. The first issue in the field of service quality and hence the patient right is “waiting time”. The goal of this study was to reduce patients waiting times, emergency service timing, modeling and improving using discrete event simulation. Methods: This...

  Introduction: The speed of service delivery in health care systems, particularly in emergency centers, is crucial to reduce mortality and disability rates. One of the indicators used to evaluate the emergency departments is patients’ waiting time for receiving diagnostic/treatment services. This study aimed to measure the timing indicators in the emergency department at Firoozgar hospital.   ...

Introduction: The present study aimed to explore the effective resources in the emergency department and present an optimal combination of these resources using the Meta-Modeling optimization approach to reduce the waiting times for patients visiting emergency department. Methods: The research model was based on the Response Surface method and designed experiments. The dependent variable, the ...

Abstract Background: Provision of prompt medical services is the main purpose of the emergency department. Waiting time for receiving appropriate services is considered as an important indicator for evaluating hospitals. The objective of this study was to determine the average waiting time for receiving treatment and diagnostic services in the emergency department from the point of arrival o...

  Background and purpose:   Pre-hospital care as a concept is subjective, multidimensional, and ambiguous and associated with health care system. Around whole world has been focused on the importance of burn victims. But pre-hospital emergency care is still an abstract concept. The purpose of the present study was to analyze the concept of care in the context of pre-hospital emergency.   Materi...