نتایج جستجو برای: based crm

تعداد نتایج: 2937794  

ژورنال: :بهبود مدیریت 0
پیمان اخوان مجید دهقان بنادکی

در این تحقیق با بررسی عوامل موثر و کلیدی مفهوم مدیریت ارتباط با مشتری، الگویی جامع برای استقرار و ارزیابی crm ارائه گردیده که این عوامل، در 10 معیار دسته بندی شدند. چارچوب پیشنهادی ia-crm نامیده شد. معیارهای راهبرد crm، متمایزسازی مشتریان، منابع انسانی، مدیریت فرایندهای crm، مدیریت تعامل، اطلاعات crm، سیستم ها و زیرساخت های crm تحت عنوان توانمندسازهای crm بوده و معیارهای نتایج عملیاتی crm، نتای...

2017
Haitao Guo Hongwei Huo

The discovery of cis-regulatory modules (CRMs) is the key to understanding mechanisms of transcription regulation. Since CRMs have specific regulatory structures that are the basis for the regulation of gene expression, how to model the regulatory structure of CRMs has a considerable impact on the performance of CRM identification. The paper proposes a CRM discovery algorithm called ComSPS. Com...

2005
David Finnegan

This exploratory case study research applies a processual analysis to the implementation of a Customer Relationship Management (CRM) system from a knowledge management perspective to a contemporary situation within a City Council. A specific focus is given to areas neglected in previous CRM studies sub-cultures, psychological contracts, how tacit knowledge is surfaced and shared, and with what ...

2013
Meena Nagarajan Danish Contractor Stephen Dill Jitendra Ajmera Hyung-Il Ahn Ashish Verma Matthew Denesuk

We propose to demonstrate a system that helps enterprises manage their social Customer Relationship Management (CRM) presence. Our system performs deep analytics over consumer posts and authors to help companies monitor their CRM presence, and to identify and respond to actionable posts. In this paper we share challenges and experiences in building this system. Findings yield a step change in t...

2014
Cezary Mazurek Krzysztof Sielski Justyna Walkowska Marcin Werla

CIDOC CRM is an ontology to represent cultural heritage information, especially museum collections. This paper presents the use of CIDOC CRM as an ontology describing a digital-library-originated knowledge base. An application profile is presented with some terms taken from other vocabularies, a few CIDOC classes extensions and a small set of new properties. The application profile has been use...

Journal: :Postgraduate medical journal 2014
Angela O'Dea Paul O'Connor Ivan Keogh

The healthcare industry has seen an increase in the adoption of team training, such as crew resource management (CRM), to improve teamwork and coordination within acute care medical teams. A meta-analysis was carried out in order to quantify the effects of CRM training on reactions, learning, behaviour and clinical care outcomes. Biases in the research evidence are identified and recommendation...

Journal: :Analytical and bioanalytical chemistry 2015
Pearse McCarron Sabrina D Giddings Kelley L Reeves Philipp Hess Michael A Quilliam

Azaspiracids (AZAs) are lipophilic biotoxins produced by marine algae that can contaminate shellfish and cause human illness. The European Union (EU) regulates the level of AZAs in shellfish destined for the commercial market, with liquid chromatography-mass spectrometry (LC-MS) being used as the official reference method for regulatory analysis. Certified reference materials (CRMs) are essenti...

Journal: :Infection and immunity 2005
S Godefroy M Peyre N Garcia S Muller D Sesardic C D Partidos

The high accessibility of the skin and the presence of immunocompetent cells in the epidermis makes this surface an attractive route for needle-free administration of vaccines. However, the lining of the skin by the stratum corneum is a major obstacle to vaccine delivery. In this study we examined the effect of skin barrier disruption on the immune responses to the cross-reacting material CRM(1...

2015
Ahmed Sanad

An effective Customer Relationships Management (CRM) implementation benefits firms to achieve competitive advantages over others by enhancing customer retention, loyalty, satisfaction, and growing. A successful CRM implementation has become essential owing to the massive percentage of failures that occur. This year, firms are expected to spend more than $27 billion on implementing CRM. While a ...

Journal: :African health sciences 2007
Robert B D Otto Dennis T Crane Barbara Bolgiano

BACKGROUND Haemophilus influenzae type b (Hib) and Meningococcal group C (MenC) conjugate vaccines, which protect against otitis media, bacteremia and invasive diseases, including pneumonia and meningitis, are attractive candidates for combination, since they are both administered to infants and children. A Hib-MenC combination booster at 12 mo has recently been introduced in the U.K. OBJECTI...

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