Although business process analysis methods are mature today, business analysts and stakeholders are still hampered by communication issues. We argue that using a virtual world to model a business process can benefit communication activities. We believe that virtual worlds can be used as an efficient model-view approach, increasing the cognition of business requirements and analytic results, as ...

The focus of education has shifted towards working actively, constructively and collaboratively, as this is believed to enhance learning. The studies discussed here deals with the influence of different CMC (Computer Mediated Communication) tools on argumentation processes during collaboration. The purpose of our research is to investigate the effect of computer supported environments and its t...