Call centres now play a major role in the daily operations of financial, technology and utility companies, as well as public bodies. It is predicted that 2002 will see 2.3% of the total British workforce employed in call centres. However, local authority enforcement officers, unions, voluntary organizations, employers and employees have all expressed concern that there are hazards to health and...

Abstract Date Presented 03/31/2022 This study used qualitative interviews to understand the effects of coronavirus disease 2019 (COVID-19) pandemic and infection control procedures on occupational engagement nursing facility residents with mild moderate cognitive deficits. Participants reported experiencing injustices. These findings can help OTs in facilities address systemic factors, such as ...

The precision of Java points-to analysis has always to be sacrificed for practical scalability. In particular, almost all the existing scalable analysis are based on cloning calling contexts [2] to obtain context-sensitivity. As such, recursive procedure calls have to be over-approximated inevitably in the analysis. However, empirical study on practiced Java benchmarks shows that typically more...

The next generation of scripting languages for creating value-added services in converged networks will be based upon XML. Industry fora like Parlay, JAIN and OSA have developed open standard Application Programming Interfaces (APIs) to enable service creation in converged Next Generation Networks (NGN). While services can be developed in traditional programming languages (e.g. Java or C++) usi...