Bank plays an important role in the economic development of a country. The banking industry India is facing certain challenges i.e. quality service, customer satisfaction, retention, loyalty. Quality service major achieving satisfaction and creating brand loyalty sector. Increased competition, highly educated consumers, increase standard living are forcing many businesses to review their strate...

More than 38 hydroponic farmer groups with a total of 50,000 planting points spread across various areas Kediri which has caused business competition to increase. Recognizing an increase in sales lettuce along the competitor's growth, Adizaya Hydroponics prospects for continuing grow, so must be increased efforts develop it. One ways is encourage consumers make repeat purchases. Customers who p...

Customer satisfaction and customer loyalty is becoming an increasingly important factor in modern retailing a market characterized by slow growth and intense competition. Big non-European chains such as Walmart are already present in some countries and consider to buy some of the retail chains in other countries e.g. the Scandinavian countries. This development will demand even more focus on cu...

Nowadays E-tailing has grown tremendously fast, which bring intensive competition in online business. E-tailers pay more attention to website management to acquire and retain customers. Information quality of website is vital to gaining and increasing customer loyalty in online market. This study validates that information quality has direct effect on customer satisfaction, and it investigates ...

Customer satisfaction is the result of product quality and viability. The place of the perceived satisfaction of users/customers for a software product cannot be neglected especially in today competitive market environment as it drives the loyalty of customers and promotes high profitability and return on investment. Therefore understanding the importance of requirements as it is associated wit...

This study examines the customer satisfaction of the telecommunications service in Kurdistan region of Iraq. The purpose is to identify the key factors that determine the customer satisfaction of the telecommunications services. A conceptual model is specified and a number of hypotheses are tested with a sample of 1,458 Kurdish mobile phone users in 2010. Discrete choice methodology is used to ...

The full ranking or complete ranking of decision making units is one of the main ‎issues in data envelopment analysis. A full ranking is a ranking that considers all ‎efficient and inefficient units simultaneously and finds a ranking for them. Almost all ‎of the developed ranking methods consider only the efficient units. On the other hand, ‎ranking inefficient units by traditional data envelop...

The purpose of this research is to study the impact of Egyptian hotels’ websites marketing on customer e-satisfaction and how to achieve e-loyalty through focusing on e-satisfaction success factors (website information quality, system convenience, system safety, service quality, expectations and perceptions for hotel services and facilities, and intention to revisit). In this study, convenience...

Despite the increasing popularity of online food delivery services, extant studies have not looked at factors that contribute to customers’ willingness repurchase and recommend products by local micro small businesses other app users. Meanwhile, topic is essential given from face direct competition with well-known large corporations on digital platforms. Therefore, this study aims examine role ...

optimum management of intra- and interspecific competitions are key subject in most agroecosystems. the objective of this experiment was the study effect of intra- and interspecific competitions and n rates on yield and yield components of wheat which was carried out in agricultural faculty of shahid chamran university of ahvaz during 2011-2012. the experimental design was split–plot based on r...