PURPOSE The alignment of information systems with organizational objectives and strategies is a key, contemporary challenge to organizations in general and the health care industry in particular. Researchers and managers alike believe that the selection of new information systems to support objectives and strategies focuses the organization on accomplishing its objectives and realizing the valu...

SEMINARS IN MEDICAL PRACTICE 11 uality measurement and improvement programs are vital components of all health care organizations, which can reach their maximum potential only if physicians accept a major role in shaping them. In the course of their careers, physicians almost certainly will participate in health care organizations. To contribute meaningfully to quality programs, physicians need...

The growth of accountable care organizations (ACOs), bundled payment initiatives, and other performance-based payment arrangements signals a shift in the health care landscape toward rewarding value, rather than the volume of services provided. Although this shift is still unfolding, many health care organizations are adopting population health approaches that expand their focus beyond acute, e...

Quality health care relies upon communication in a patient's preferred language. Language access in health care occurs when individuals are: (1) Welcomed by providers regardless of language ability; and (2) Offered quality language services as part of their care. Federal law generally requires access to health care and quality language services for deaf and Limited English Proficient (LEP) pati...

Managing patient access to care in health delivery organizations is instrumental shaping experiences. We convened an inclusive stakeholder panel, informed by evidence, understand the dimensions and establish definitions of management. The literature varies definitions, but temporal measure “time third next available appointment” was consistently used as indicator access. Panel deliberations hig...