Discusses views of self-help leaders, researchers, and policy makers from the public mental health system about collaborative research with self-help groups. Topics include assumptions underlying collaborative research, barriers to collaborative research, and the potential benefits of collaborative research. Special attention is given to the rationale and methods for including minorities in sel...

Help Desks (HD) are units in an organisation that provide support to users of the organisation's products or services. Deployment of Knowledge Based Systems (KBS) might be able to improve the support ooered by HDs In this paper, we compare styles of KBS reasoning and assess their suitability for use to support HDs. In our analysis we recognise two broad types of KBS reasoning: those based prima...

Today’s programs run in hostile environments. An adversary attacking a running process may radically alter the program’s course of execution. Such attacks will be of little value to the adversary unless he can cause the program to affect the outside world by executing a system call. A fruitful line of research on system call interposition has investigated using security checks on system calls t...

This article presents the LIFEisGAME project, a serious game that will help children with ASDs to recognize and express emotions through facial expressions. The game design tackles one of the main experiential learning cycle of emotion recognition: recognize and mimic (game mode: build a face). We describe the technology behind the game, which focus on a character animation pipeline and a sketc...

The Homer help desk support system, developed in the course of the Inreca-II project, is an example of applying Case-Based Reasoning to problems of a software-intensive organization. This paper discusses, in retrospect, Homer with respect to change management processes at DaimlerChrysler and various feedback and learning possibilites that the help desk support system provided for itself, the he...

Assistive technology was once a specialised field of practice, involving products designed for populations with specific impairments or functional goals. In Australia, occupational therapists have, at times, functioned as gatekeepers to public funding, prescribing products from a predefined list. An expanding range of accessible mainstream products available via international and online markets...

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This article presents a review of assistive technology as it applies to elderly hearing-impaired people living independently and in group environments. Listening systems for personal communication and large area amplification, telephone, and television use are described. Visual systems that can be used to meet the communication needs of elderly persons and alerting systems are included. Issues ...

In general, self help systems are being increasingly deployed by service based industries because they are capable of delivering better customer service and increasingly the switch is to voice based self help systems because they provide a natural interface for a human to interact with a machine. A speech based self help system ideally needs a speech recognition engine to convert spoken speech ...