eBay, one of the most successful online marketplaces, is attracting an increasing amount of sellers of tourism products and services. Despite this fact, research focused on tourism and online auctions is quite limited. The scope of this work is to identify key determinants of price of hotel rooms in online auctions to provide sellers with valuable information in order to optimize their selling ...

In order to be successful in the market it is not sufficient to attract new customers managers must concentrate on retaining existing customers implementing effective policies of customer satisfaction and loyalty. In hotel industry customer satisfaction is largely hooked upon quality of service. A management approach focused on customer satisfaction can improve customer loyalty, thus increasing...

In online markets, Word-of-Mouth (WOM) plays a very important role in shoppers’ online purchasing decisions, especially for experience goods. Hotels, as a form of service product, are intangible and cannot be evaluated before consumption, which makes WOM even more important. Several studies focus on the influence of online WOM on business performance. However, little attention has so far been p...

With the recent surge in the use of the location-based service (LBS), the importance of spatial database queries has increased. The reverse nearest neighbor (RNN) search is one of the most popular spatial database queries. In most previous studies, the spatial distance is used for measuring the distance between objects. However, as the demands of users of the LBSs are becoming more complex, con...

The new social and technological framework of Web 2.0 has resulted in the availability of significant volumes of user generated content. In some cases, user generated content describes existing services, as in the case of travel reviews, in which the users express their experiences and opinions about hotels among other aspects of travel experience. Existing approaches to measuring hotel quality...

Advertising is part of the communication process in which components contained advertisement are form sentences as a language style commonly found society. Kayon Resort located on hillside Ubud, surrounded by sacred Petanu River and lush tropical rainforest providing relaxing atmosphere. The purpose this study was to determine meaning stylistics Ubud hotel advertisement.In terms marketing produ...

This qualitative study is an exploratory attempt to investigate hotel general managers’ (GMs) perceived work–family balance/interface issues from a strategic perspective. Based on 49 in-person, in-depth, in-office, interviews with full-service hotel GMs, the authors identify current strategic issue perceptions (SIPs) of hotel GMs and explore potential relationships between these SIPs and work–f...

Aesthetic view is one of the ecosystem services of the Mediterranean Sea which can be estimated using price differences in the hotel market. Hotels situated on the Mediterranean Sea charge higher prices for a room with a sea view than for a room without it. The value of this view in 10 major Mediterranean regions was estimated in this paper using a hedonic price method. Data on 2819 hotel rooms...

introduction: hospitals as important sector of health care system has special location in health economic science. increasing of the operational costs in hospital and limitation in financing cause that hospital as an economic firm use cost analysis and prepare effective using of resource and boost productivity. therefore this study was conducted to calculate daily- patient hotel cost in hospita...

Motivation: The hospitality industry is one of the most important elements modern tourism. Among many types hotels, historical hotels are worth special attention. Such facilities among sublime hotels. Opening and operation connected with costly procedures renovation revitalisation, proper arrangement combining tradition technological achievements, as well ensuring expected level quality accordi...