The research proposes a “conceptualERP-framework” for a smart factory during technology diffusion “mega-projects”. Application of knowledge discovery and classification algorithms is applied to draw probabilistic inferences based on FP-Growth-algorithm without ignoring the “balanced scorecard (BSC)-model-driven architecture” which is embedded with business intelligence. The prime objective bein...

Regional development has been playing an increasingly important role in the activities of higher education institutions (HEIs). The planning of regional strategies is notably different from that of other strategies, because there is no single institution or organisational unit who owns the strategy. This study presents techniques for networked and virtual organisations to gain commitment to a c...

This paper presents the possibility to utilize Balanced Scorecard knowledge in software process improvement. The research is a case study in a Finnish software company where the author has been working as a quality manager and a product manager. Main focus is to introduce aspects of making visible the business factors of software process improvement steps. The balanced scorecard approach is int...

“Baldrige? Six Sigma? Lean? Balanced Scorecard? We don’t have time for all of these initiatives! Let’s just pick one and go with it!” How many times have you heard (or perhaps even said) something similar to this? The statement suggests the initiatives are equivalent. They are not. As has been discussed earlier in this book, the Baldrige Criteria for Performance Excellence represent a comprehen...

The balanced scorecard (BSC) is a strategic planning and management system that has wide applications in manufacturing and service industries. The main goals of BSC are to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. In this study, performance measurement is d...

The balanced scorecard represents a technique used in strategic management to translate an organization’s mission and strategy into a comprehensive set of performance measures that provide the framework for implementation of strategic management. This article develops an incremental approach for decision-making by formulating a specific balanced scorecard model utilizing time-driven activity-ba...

This paper presents the results of a detailed literature review on enterprise resource planning (ERP) benefits, carried out according to the guidelines by Webster et al. (2002). The identified benefits are mapped onto previously identified benefit categories. Based on this mapping a list of literature gaps is identified and a three-dimensional conceptual benefit framework is developed. It is bu...

The objective of this paper is proposing a developed balanced scorecard approach to measure supply chain performance with the aim of creating more value in manufacturing and business operations. The most important metrics have been selected based on experts’ opinion acquired by in-depth interviews focused on creating more value for stakeholders. Using factor analysis method, a survey research h...

Die Balanced Scorecard ist ein Planungsund Steuerungsinstrument, das in den 1990er Jahren von Kaplan und Norton in den USA entwickelt wurde. Dieses Managementkonzept sollte dazu beitragen, die Unzulänglichkeiten klassischer – vornehmlich finanzbuchführungsbasierter – Kennzahlensysteme zu beseitigen, indem eine umsetzungsorientierte Steuerung bei Bezugnahme auf die formulierten Ziele des Unterne...

need to progress is the factors contributing to development and trying to meet these requirements cause which organization will lead to the development. organizations performance evaluating, is one of the most powerful management tools that we can by that, obtained required information of organization status .in this study, a performance evaluation model based on balanced scorecard (bsc), which...