This study explores trust-related issues within inter-organisational systems (IOS) and seeks to advance our empirical knowledge of the early adoption of the electronic marketplace in an Asian context. It presents a qualitative study of the barriers faced by efforts to assist SMEs (small and medium-sized enterprises) to introduce B2B (business-to-business) electronic commerce in Singapore. The i...

Building Information Modelling (BIM) is considered an innovation for construction, with the potential to digitise various construction processes. Being an innovation, it affects and is affected by organisational aspects. At the same time, innovations are better observed at a project level. This study connects intraand interorganisational levels mobilised during BIM implementation. To explore th...

Inter-organisational data-exchange is common in inter-organisational value-chains. Currently information providing organizations enrol users of suppliers, in order to enable them to access their services and information. This leaves some users with the issue of handling multiple credentials, introducing risks of password-reuse [Iv04] and weak-passwords [Ne94]. Federated identity management ease...

Although in many organisations projects are run according to a standard procedure many projects run out of time and budget, don’t achieve the required quality standards, or don’t even finish at all. This is especially the case for large and complex projects with large differences between the parties involved. Although there is much knowledge and experience on what the causes are of sub-optimal ...

This paper aims to develop a framework for SMEs to help them understand, and thus to improve, the process of knowledge exchange with their customers or suppliers. Through a review of the literature on knowledge transfer, organisational learning, social network theory and electronic networks, the key actors, key factors and their relationships in the process are identified. Finally, a framework ...

An effective Decision Support System (DSS) should help its users improve decision-making in complex, information-rich, environments. We present a feature gap analysis that shows that current decision support technologies lack important qualities for a new generation of agile business models that require easy, temporary integration across organisational boundaries. We enumerate these qualities a...

Inter-organisational Systems (IOS) have been the subject of comprehensive study for over two decades resulting in a significant contribution to a cumulative research tradition. In recent years, however, the topic has become increasingly diverse and fragmented. Current IOS research explores both a diverse range of technologies and business models, including business-to-business (B2B) systems, e-...

Purpose – This paper investigates the managerial challenges arising from the deployment of cross-company boundary-spanning teams to improve on-shelf availability. Design/methodology/approach – The study focuses on two, supplier employed teams, each merchandising their employers’ timber-products within the stores of two leading UK DIY retail groups. Non-participant observation and self-administe...

Collaborative Businesses are often interpreted as the new organisational form of the 21st century. Such organisational forms exist to satisfy complex needs, which one company could usually not satisfy on its own. This means that the participating companies in Collaborative Businesses are to a certain degree dependent on each other. From a business-IT alignment perspective, Collaborative Busines...

Inter-organizational controls are mechanisms used to ensure and monitor that networked enterprises do not commit a fraud and behave as agreed. Many of such controls have, apart from their control purpose, an inherent economic value component. This feature requires controls to pop-up into business value models, stating how actors create, trade and consume objects of economic value. In this paper...