Change impact analysis is a crucial change management activity that previously has been studied much from a technical perspective. In this paper, we present a systematic interview-based study of a non-technical aspect of impact analysis. In the study, we have investigated how potential issues and uses of impact analysis are viewed by industrial experts at three organisational levels, based on A...

Persistent object systems are highly-valued technology because they ooer an eeec-tive foundation for building very long-lived persistent application systems PAS. The technology becomes more eeective as it ooers a more consistently integrated computational context. For it to be feasible to design and construct a PAS it must be possible to in-crementally add program and data to the existing colle...

This paper presents some findings from a longitudinal study of the discourse of Operations personnel in a university Information Technology Centre (ITC). The study uses a four dimensional concept of discourse to examine the complex relationship between the discourse and the wider organisational context. The use of language characteristic of participatory design has been identified in this study...

The WHO has developed and is currently testing a classification for patient safety (ICPS). Analyzing the ICPS in the light of classificatory and ontology principles as well as international standards we conclude that its qualification as a classification or taxonomy is misleading. Acknowledging its merits as a standard reporting instrument for change management and process improvements we propo...

Managing change effectively is a main challenge in the domain of change management. For organization managers must understand influencing factors which can force employees to motivate for change situation. This research focuses to examine the employees’ attitudes and behaviors by commitment with the organization and career. Before, employees’ commitment with the organization has been examined a...

Cooperation of processes in different organizations requires the definition of adequate interfaces among processes to model both data exchange and the cooperation logic. In modern e-Applications, in order to interconnect eServices of several organizations in a highly dynamic environment, the needs arises for a framework that allows a precise and rapid definition of cooperative processes, and fo...