An increasing number of firms are offshoring information systems (IS) services to developing countries because of the high availability of inexpensive information technology talents. The IS outsourcing can largely reduce human resource costs and increase business agility. Managerial, social and assessment factors have a strong influence on the accomplishment of business agility. This study prop...

0950-5849/$ see front matter 2011 Elsevier B.V. A doi:10.1016/j.infsof.2011.05.001 ⇑ Corresponding author. Tel.: +91 431 2503703; fax E-mail address: [email protected] (G. Kannabiran). Context: Cost advantage has been one of the primary drivers of successful offshoring engagements of Indian software and services companies. However, the emphasis has shifted to the ability of the vendors to provide hig...

The identification of suitable applications or projects is a main initial step in any software development or maintenance related IS offshoring arrangement. This paper examines evaluation criteria and their importance for selecting application or project candidates for offshoring. Based on a literature analysis and interviews with 47 experts from 36 different German companies describing 64 case...

tens of thousands of miles from the home base—a client in the US offshoring IT work to a vendor in India or China, for example. Can it be done well? Offshoring has recently sustained much criticism, mainly over the issue of whether shipping IT work abroad is good for the US as a whole. I have written in that context as well, but my focus here is at the company level. Does it benefit a US firm t...

Businesses engaging in outsourcing of professional service activities to organizations in foreign countries have focused primarily on the issues of cost and the number of jobs affected. However, significant transfers of intangibles occur in many service-based offshoring arrangements as well. Some of these intangibles are considered to be intellectual property (IP). The transfer of intellectual ...

Offshoring is one of the defining phenomena of 21st century manufacturing. It attracts significant attention in academic, business, and social circles in both developed and developing economies. Despite the relevance of this phenomenon, there is limited research exploring to what extent offshoring effort is explained by manufacturing strategy. In this study I investigate whether offshoring effo...

This article is about the role played by trust in structuring and shaping offshoring projects and how cultural differences interfere in the related inter-firms relationships. The study, conducted with three IT service provider companies established in Tunisia, has provided a dataset that confirms the structuring role of trust in terms of transferability effect between the client and the offshor...

The offshore outsourcing (offshoring) posits a high level of risk because of time zone difference, cultural difference and client’s need for more controls over quality and schedule, etc. Knowledge gap between clients and vendors is one of the key challenges for outsourcing success. Offshoring vendors need to continuously acquire external knowledge from clients, assimilate and internalize the ne...

Cross-cultural offshoring in software development challenges effective knowledge sharing. While research has suggested temporarily co-locating participants to address this challenge, few studies are available on what knowledge sharing practices emerge over time when co-locating cross-cultural software developers. This paper presents a longitudinal case study of an offshoring project with co-loc...

Software development projects are increasingly geographical distributed with offshoring. Co-sourcing is a highly integrative and cohesive approach, seen successful, to software development offshoring. However, research of how dynamic aspects of trust are shaped in co-sourcing activities is limited. We present a case study of how the co-sourcing relationship between a certified CMMI-level 5 Dani...