Health systems should be willing and able to engage in retail health care, given increasing incentives and opportunities for consumers to shop around for care. Understanding seven dimensions of retail care, and assessing the competitive landscape and the associated risk, can help health systems prepare to succeed in a retail healthcare environment. Health systems then can undertake a focused re...

Does manufacturer advertising for a brand stimulate or suppress retail price promotions? This study addresses this controversial issue. The authors develop an analytical model that shows that the relationship between manufacturer advertising and retail price promotion depends on the role of advertising. If advertising differentiates brands and suppresses consumer response to retail promotion, t...

Online retail sales of goods and services are projected to grow from $45 billion in 2000, or 1.5% of total retail sales, to $155 billion in 2003, and to $269 billion in 2005, or 7.8% of total retail sales projected for that year (Dykema 2000). In addition to this substantial growth in online sales, consumers increasingly rely on information collected online to research a lot of purchases that a...

BACKGROUND Retail clinics are a promising venue in which to promote and administer vaccinations; however, little is known about who receives vaccinations at a retail clinic. PURPOSE The aim of this paper was to describe the use of retail clinics in the delivery of recommended vaccinations. METHODS The three largest retail clinic operators in the U.S.--MinuteClinic, TakeCare, and LittleClini...

There is increasing interest in the presence of Staphylococcus aureus, specifically methicillin-resistant S. aureus (MRSA), on retail meat products. In this study, staphylococci were isolated from retail pork and retail beef in Georgia, and MRSA from the products was compared to human MRSA from the same geographic area using broth microdilution antimicrobial susceptibility testing, multilocus s...

The European banking industry joined forces to achieve a fully integrated market for retail payment services in the euro area: the Single Euro Payments Area (SEPA). Against this background, the present paper examines the fundamental relationship between retail payment business and overall bank performance. Using data from across 27 European markets over the period 2000-07, we analyse whether th...

Almost all research into the operations and behavior of salespeople has focused on sales at the retail level. But in many supply chains, manufacturers use a sales force to promote sales and improve coordination with retailers. In this note, we add an important piece to the science of sales operations by investigating the impact of two primary tasks performed by wholesale-salespersons: (1) enhan...

This paper studies business hour decisions by retail chains and corner shops in a spatial retail market. We use a Salop-type model where retailers compete in prices and shopping hours. Assuming equally efficient firms, we find that the corner shop chooses no shorter business hours than a retail chain, but potentially longer ones. Additionally, we find that the firms have different stands toward...

This paper proposes a model featuring the heterogeneity of consumer preferences and analyzes the multiple equilibrium of retail formats by building a map of the relationships between consumer heterogeneity and retail formats. The key questions analyzed in this paper are how the retailer adjusts its combination of marketing elements through repositioning and how innovation in retail formats is i...

Following the application for two new shopping centres in the city of Braga, a medium-size city located in the North region of Portugal, the purpose of this paper is to look for evidence of the possible impacts of those commercial structures on the retail sector of Braga. An overview of the literature allows us to conclude the strong relation between retail and cities and their town centres. Re...