The paper outlines a case study of US Ecommerce over the past 5 years. The case describes key factors that position the US for leadership in the realm of global Ecommerce, while pointing out inherent risk areas that could threaten this position. It does so utilizing a list of drivers and inhibitors as the basis for analysis in the context of an overview of the US National Environment; its inher...

This paper reports an exploratory study of 19 Australian SMEs which had successfully used eCommerce develop to or enhance their export capability. The purpose of the study was to identify both successful adoption processes and impediments to using eCommerce for export. Few companies had adopted a strategic and planned approach to managing this adoption. The lack of easily accessed and trustwort...

Big Data has revolutionized the process of online activities such as marketing and advertisement based on individual preferences in eCommerce industry. In Malaysia, integration commercial business environment is keenly felt by establishing National Analytics Framework catalyzing further economic growth all sectors. However, distinct features spawn issues relating to privacy, data profiling, lac...

Ecommerce is developing into a fast-growing channel for new business, so a strong presence in this domain could prove essential to the success of numerous commercial organizations. However, there is little research examining ecommerce at the individual customer level, particularly on the success of everyday ecommerce searches. This is critical for the continued success of online commerce. The p...

Lack of trust has been identified as one of the reasons why many visits to eCommerce websites do not turn into proper transactions. To support trust, an information framework model based on research on eCommerce trust has been developed. The model identifies the kind of information a consumer expects to find on an eCommerce website and that is shown to increase his trust toward the online merch...

Named entity recognition (NER) is a critical step in modern search query understanding. In the domain of eCommerce, identifying key entities, such as brand and product type, can help engine retrieve relevant products therefore offer an engaging shopping experience. Recent research shows promising results on shared benchmark NER tasks using deep learning methods, but there are still unique chall...

This paper questions the widely held view that B2C eCommerce markets are characterised by a high intensity of competition, using a mixture of theoretical arguments and empirical evidence. We discuss two hypothesis and survey empirical studies which test them. We argue that the goods sold in B2C eCommerce have to be interpreted as heterogeneous “composite goods”, that market transparency in B2C ...

Although the notion of impersonal trust is not new, its significance has dramatically increased with the emergence of interorganizational eCommerce. Two types of trust are usually distinguished in interfirm exchange relations–an impersonal type created by structural arrangements, and a familiarity type arising from repeated interaction. This chapter contributes to the emerging body of knowledge...