the process of spatial distribution of urban services in order to provide equitable access to opportunities and reduced regional disparities, and earning the highest citizen satisfaction are among the main challenges facing urban management. this requires knowledge of the current status of spatial distribution of public services in the city, followed by optimal resource allocation under varying...

Developing countries have established promising e-Government initiatives with the objective of enhancing the accessibility of government services and information for their citizens. However, governments tend to design and launch online services based on their understanding of what citizens need, surprisingly, without actually measuring what increases citizens’ willingness to adopt web-enabled s...

In the present ICT era of communication, social media is playing a pivotal role in reducing communication gap and sharing information instantly anywhere world. Among various media, WhatsApp particularly helps formation common interest groups for different categories people information. The study was undertaken with this objective, to effectiveness communications on advisory services delivered l...