The building blocks of Knowledge Management include a range of activities, from the initial identification of knowledge goals to the maintenance and evaluation of knowledge repositories. An area of particular concern within the Knowledge Management cycle lies in the capture of knowledge. Soft issues such as cultural resistance and individual self-interest form considerable barriers to knowledge...

This paper presents an evaluation of the framework SDDD through teaching information systems development module. The framework combined techniques from Soft Systems Methodology (SSM), the Unified Modelling Language (UML), and an implementation pattern. The evaluation is done to find the applicability of the framework as an approach for teaching and developing information systems. Feedback from ...

Supply chain partners for local organic food face uncertainties such as poor collaboration and communication that cannot be reduced through the application of traditional supply chain design and management techniques. Such techniques are known to improve supply chain coordination, but they do not adequately consider major aspects of local organic food supply chains such as ethics, sustainabilit...

Each of the five systems approaches discussed in this volume: system dynamics (SD), the viable systems model (VSM), strategic options development and analysis (SODA), soft systems methodology (SSM) and critical systems heuristics (CSH) has a pedigree. Not in the sense of the sometimes absurd spectacle of animals paraded at dog shows. Rather, their pedigree derives from their systems foundations...

0377-2217/$ see front matter 2012 Elsevier B.V. A http://dx.doi.org/10.1016/j.ejor.2012.06.010 ⇑ Tel.: +55 11 3799 7755; fax: +55 11 3262 3876. E-mail addresses: [email protected], iongeo The literature on multimethodology indicates that cognitive mapping is relevant to enriching the preliminary, information-gathering phase of Soft Systems Methodology (SSM), and especially the rich pictur...

Discrete event simulation (DES) studies in healthcare are thought to benefit from stakeholder participation during the study lifecycle. This paper reports on a multi-methodology framework, called PartiSim that is intended to support participative simulation studies. PartiSim combines DES, a traditionally hard OR approach, with Soft Systems Methodology (SSM) in order to incorporate stakeholder i...

It is a short introduction to SSM based on two primary literature's, First some background for SSM is given followed by a description of SSM as described in (SSM, 81) and the revised SSM as described in (SSM, 90). SSM and the construction of Information Systems (IS) is briefly mentioned and, as a summary, a table of key concepts and techniques/guidelines is presented. Finally, the philosophy of...

Abstract Soft systems methodology (SSM) is an approach for tackling problematical, messy situations of all kinds. It is an action-oriented process of inquiry into problematic situations in which users learn their way from finding out about the situation, to taking action to improve it. The learning emerges via an organised process in which the situation is explored using a set of models of purp...

The advent of advanced Internet and webbased technologies have significantly increased the important role played by technology in e-learning such as faster and effective transmission of knowledge, but has also at the same time compounded the complexities associated with the use of technology enhanced learning (TEL), such as unstructured and excessive information content. This calls for the need...