Projects to model business process are initiated for a variety of reasons. Some organisations initiate process modelling to solve particular problems. Other organisations make process modelling as part of their continuous improvement programme. The ISO9000:2000 standard for quality management effectively mandates a process management approach for any organisations that seek the certification. A...

Salem Chakhar is with the Portsmouth Business School in the Operations & Systems Management subject group. Salem Chakhar has a PhD in Computer Science from the University of Paris-Dauphine (Paris, France), an MPhil degree in Computer Science and Modelling from the High School of Management of Tunis (Tunis, Tunisia), and a degree in Computer Science from the Faculty of Economics and Management, ...

How data stakeholders interact with data is considered in this paper by incorporating a sociotechnical perspective. A data interaction enactment model is proposed to better understand how a logical structure is enacted when data stakeholders interact with data. The proposed model expands a technologies-in-practice view to also provide for the embodied structures of data objects. This extended t...

Digital services continually evolve to support a growing diversity of users with an ever varying internet-enabled device numbers. The diversity and ambition of digital services is motivated in part by new technology, channels and users within internet enabled smart environments. To address this growing fluidity a co-design approach has been developed that focuses on Government to Citizens (G2C)...

Introduction A Software Requirements Specification (SRS) is a precise description of a functionality or capability that a software system has to provide. It can also describe a constraint that the software system has to respect (Wiegers, 2003). In this paper, the term Software Requirements Specification and the term Requirements Specification are used interchangeably. SRSs are often not well un...

Stakeholder inclusion in organizational decision making, and the resulting issue of value creation, is one of the thorny problems that stakeholder theory has sought to address. Yet progress has been slow, we suggest, because present accounting theory and practice does not address the decision-making needs of all stakeholders who are at risk due to the activities of organizations. In this paper ...

Over the years, software architecture has become a established discipline, both in academia and industry, and the interest on software architecture documentation has increased. In this context, the improvement of methods, tools, and techniques around architecture documentation is of paramount importance. We conducted a survey with 147 industrial participants (31 from Brazil), analyzing their cu...