In this article, a quantitative method for evaluating the effects of groupware usage on the emergence of shared mental action models (SMAM) is introduced and demonstrated. SMAM are defined as individual cognitive representations of goals, functions, states, and forms of a common work process in which a team member is involved. They servefordescription,explanation,andpredictionof thecurrentandfu...

Social requirements are defined as the users’ needs related to the use of an application in interaction with others. This paper aims to formulate social requirements of health 2.0 applications for professional healthcare workers. Collaboration is seen as the central characteristic of these applications. To detect the social requirements, we first identified four features that determine how heal...

This article discusses a “simplified fixed implant prosthetics” (SFIP) protocol that offers the entire implant team simplicity and increased predictability for fixed implant prosthetics.1 The restorative dentist only has to take a crown and bridge impression to provide the final fixed implant prosthesis. The protocol involves the implant surgeon following a 2-step process of making an index imp...

In human-computer interaction and computing, mobile phone usage is mostly addressed from a feature-driven perspective, i.e. which features do a certain user group use, and/or a usability perspective, i.e. how do they interact with these features. Although the feature driven and usability focus carry value, it is not the full picture. There is also an alternative or wider perspective: mobile pho...

Computer-Supported Cooperative Work (CSCW) systems are often distinguished by the time and space proximity of their intended users. A four-quadrant graphic is often used to show the possible combinations: synchronous -co-located, synchronous -remote, asynchronous -co-located, asynchronous -remote. We argue that several dimensions other than time and space are critical to consider. In particular...

This paper describes research work on collaborative process modeling and model-based computer support. It shows how collective issue resolutions can be modeled in the context of collaborative processes, and how other collaboration structures, such as negotiation and negotiated contracts, derive from that primitive structure. These ideas are illustrated through CPCE, which is a generic process-c...

The user-centred philosophy of CSCW challenges the established principles of many existing technologies but the development of CSCW is dependent on the facilities provided by these technologies. It is therefore important to examine and understand this inter-relationship. This paper focuses on distributed computing, a technology central to the development of CSCW systems. The nature of both CSCW...

1. We developed an innovative Integrated Supported Employment (ISE) service protocol, which amplifies the effect of the Individual Placement and Support (IPS) model by the addition of workrelated social skills training. 2. Participants in the ISE outperformed those in the IPS and traditional vocational rehabilitation (TVR) with respect to employment rate, job tenure, and some psychological outc...

We have developed and evaluated RoamWare, a mobile physical/virtual meeting support system intended to support knowledge management (KM) in mobile CSCW (Computer Supported Cooperative Work). The design of RoamWare was based on a previous empirical study of knowledge management and mobility at Telia Nära [12]. The evaluation of RoamWare was done in two ways: (1) by exercises and, focus groups an...

With the development of novel tabletop technologies there is also a growing research interest in cooperative work with interactive tables. This paper presents an analysis of the different kinds of traditional tables that exist in an office environment. The tables’ relation to the range of activities that they afford and support are discussed. Concluding from this, design issues for interactive ...