This study examines the effects of professional certifications such as JCAHO on healthcare information technology (HIT) usage in healthcare organizations and user satisfaction with such usage. Using survey data collected from healthcare administrators in a nation-wide sample of 347 hospitals and long-term care facilities, we provide evidence that professional certifications do indeed enhance HI...

Along with companies’ increasing engagement on microblogging sites, how to leverage the marketing potential of this kind of social platform remains an important concern for many marketers. The purpose of this research is to address this gap by exploring the effect of brand personality on brand loyalty in companies’ microblogs. Building upon prior research on brand personality, consumer satisfac...

Study to explore the effect of customization towards user satisfaction in the daily operation of ERP system .Study carried out in four manufacturing companies. Indepth interviews and surveys used to measure the user satisfaction in the manufacturing companies. The results reveal that exceeding certain level of customization complexity index would reduce the user satisfaction level towards the E...

Recent studies have found job satisfaction to be positively related to user information satisfaction. Studies have also indicated that job satisfaction will influence the performance both at the individual level and the organizational level. This study concentrates on looking into accountants’ satisfaction toward the computerised accounting system, and its influence on their job satisfaction. O...

Decisions in today's competitive and turbulent environments without access to information can confuse managers. The information system, which is planning, design and deployment as efficient and effective way, can help to improve the organization and create competitive advantage. One of the success factors and effectiveness of information systems in organizations is the organizational factors...

The level of end-user satisfaction with information technology (IT) has widely been accepted as an indicator of IT success. The present research synthesizes and validates the construct of IT end-user satisfaction using a meta-analysis. It accomplishes this by analysing the empirical results of 45 end-user satisfaction studies published between 1986 and 1998 and by focusing on relationships betw...

Data warehouses are users driven; that is, they allow end-users to be in control of the data. As user satisfaction is commonly acknowledged as the most useful measurement of system success, we identify the underlying factors of end-user satisfaction with data warehouses and develop an instrument to measure these factors. The study demonstrates that most of the items in classic end-user satisfac...

An information system can be regarded as successful when a significant number of users use the system in a continued basis. Satisfaction is often regarded as the basis of continued usage, while dissatisfaction may cause users to discontinue the system use. While many studies of information system have investigated user satisfaction, user dissatisfaction seems to be ignored. The purpose of this ...

OBJECTIVES Many medication errors can occur when ordering and dispensing medicine in hospitals. The clinical decision support system (CDSS) is widely used in an effort to reduce medication errors. This study focused on the evaluation of user satisfaction with the CDSS for medication at a university hospital. Specifically, this study aimed to identify the factors influencing user satisfaction an...