نتایج جستجو برای: and customer loyalty are extracted from marketing literature

تعداد نتایج: 17767069  

2015
Piyush Sharma Rajiv Mathur Abhinav Dhawan

Offshore outsourcing is a fast-growing aspect of the world economy today and it has drawn attention from policy makers as well as public at large in many developed countries. However, there is hardly any research on how outsourcing of customer services may influence individual consumers, their perceptions, attitudes and behaviors. In this chapter, the authors first review the extant literature ...

2009
Zheyu Zhao Chunying Zhang

This paper discusses Experiential Marketing as a new marketing model of a new era of economic, is necessary to be used in the real estate marketing, and propose that in real estate marketing processes works such as positioning, experiencing, surround ings and other aspects should be done well. We can conclude that in order to make the experiencing marketing become an important link in the proce...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه شیراز - دانشکده حقوق و علوم سیاسی 1390

the author intend to by studying the historical causes of the appearance of the novation in the west and explanation of its legal nature from past to present of french law, proves on the one hand that the novation does not extracted from the french civil code and in the shiite jurisprudence with quite similar terms even before the enactment of iranian civil code, was considered by the shiite su...

ژورنال: بیمارستان 2021

Introduction: Branding is one of the most important needs of any organization to survive and improve the quality of provided products and services. Today, branding is also being increasingly used by health organizations and has become one of the important elements for improving the quality of services provided by hospitals as the main body of health services. In the present study, the factor...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه سیستان و بلوچستان - دانشکده ادبیات و علوم انسانی 1391

during the process of reading, sometimes learners use ineffective and inefficient strategies and some factors may influence their use of strategies. perhaps critical thinking is one of these factors. this study aims to identify those categories of reading strategies that are mostly used by iranian efl learners and to see if there is any significant relationship between the critical thinking abi...

2017
Don R. Scott Tania von der Heidt

This paper examines the relationship between performance assessed electronic store (e-store) service quality and e-store customer loyalty in an electronic retailing environment. The research was carried out using a web-based survey method involving 3 e-stores and 324 e-customers. The survey data was then used to test models of e-store service quality and estore customer loyalty and to assess th...

پایان نامه :دانشگاه آزاد اسلامی - دانشگاه آزاد اسلامی واحد مرودشت - دانشکده علوم تربیتی و روانشناسی 1392

the purpose of this study was to investigate the relationship between family functioning and marital adjustment humor couples are due to the nature and objectives of the research and application of methods for its implementation correlation was used. the study population consisted of all the couples in the city who uses random cluster sampling of 200 students were selected as sample. data from ...

2006
Nicholas H. Lurie Charlotte H. Mason

A large number of visualization tools have been created to help decision makers understand increasingly rich databases of product, customer, sales force, and other types of marketing information. This article presents a framework for thinking about how visual representations are likely to affect the decision processes or tasks that marketing managers and consumers commonly face, particularly th...

Journal: :Cogent Business & Management 2021

Customer satisfaction, loyalty and corporate image play a critical role in improving within the banking sector. The current study examines mediators moderators of effect customer satisfaction on loyalty. Data were collected from bank customers (n = 308) using structured questionnaire through cross-sectional survey Chinhoyi, Zimbabwe. analysed structural equation modelling moderated regression a...

Journal: :E3S web of conferences 2023

Social Media Marketing (SMM), which offers two-way communication between brand and customer, has been widely used for marketing activities as a channel. Drawing from the tenets of Stimulus-Organism-Response (SOR) framework, present study examined how social media (SMMA) affect loyalty with experience relationship quality mediators Indonesian cosmetic brand. Empirical evidence was collected 300 ...

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