Interpersonal conflict between software developers and testers is inevitable and pervasive. This conflict is likely to be negatively associated with software quality and job satisfaction. This study addresses one major research question: What are the sources of interpersonal conflict between developers and testers in software development? Using a qualitative approach, we collect and analyze fif...

This paper investigates how software developers comprehend software failures in integrated systems, where the developers have no direct access to the source code of the third-party software being integrated. By analyzing corrective maintenance of integrated systems as a sensemaking process, we propose that systems comprehension can be understood as a result of the interaction between developers...

Software developers use issue trackers (e.g. Jira) to manage defects, bugs, tasks, change requests, etc. In this paper we explore (a) how architectural knowledge concepts component behavior, contextual constraints) are textually represented in issues as adjectives), (b) which commonly occur issues, and (c) appear together. We analyzed the Jira of three large Apache projects. To identify “archit...

We view software development as a system of evolution consisting of the three elements: (1) artifacts, (2) individual developers, and (3) a community of developers. An individual’s determining what artifacts to contribute and how, with whom to communicate by asking or answering, and which role to play within the community affects the quality of software to be developed; how the developers relat...

Agile software development processes emphasize team work in small groups as one of the features that contribute to high software quality and knowledge dispersion among developers. Research supports claims that agile methods also lead to higher motivation and job satisfaction among developers. Research in workplace psychology indicates that factors like autonomy, variety, significance, feedback,...

Software reuse is broadly recognized as a way to accomplish efficient software development. Especially, lightweight software reuse using software component retrieval systems becomes popular; however, such reuse often causes problems against software traceability since software developers are able to reuse software components without knowing where the components are from. Developers should spend...