This study is focused on intraand inter-organizational communication managed by client organizations in outsourced information system development (ISD) projects. Previous research shows the importance of internal communication in an organization when it adopts an integrated IS. Outsourcing literature also notes the importance of managing communication and knowledge exchange with the vendor. How...

We move beyond the performance returns of individuals’ direct network connections to study the effects of “secondhand” social capital, i.e., from the networks of one’s contacts. We propose that certain colleagues may be more valuable to one’s job performance than others when their spillovers of novel information combine with spillovers of the cooperation needed to obtain that novelty. In a stud...

Hospital social workers advocate, facilitate and communicate with patients, families, healthcare professionals, communities. These activities, in which hospital relate to different parties aim strengthen relationships between them, have been referred the literature as boundary spanning. This study explores workers’ boundary-spanning competencies associated their activities. The data were from i...

The recently adopted German Online Access Act triggered the creation of digitalization labs for designing digital services, bringing together federal, state, and local authorities; end-users; private-sector actors. These provide opportunities boundary spanning due to organizational field lab features. Our comparative case studies on three show variations in reveal members de-coupling from their...

Data warehouse projects bring together different communities of practice, with the primary objective of producing one body of information which is capable of comparative advantages in business analysis. Due to the number of involved communities and the complexity of their collaboration, data warehouse projects are costly. In this paper we give a closer look at communication problems on boundari...

The prospects and challenges of boundary-spanning public value co-creation are one the quintessential features management in current age complexity. This paper argues that takes on a heightened salience multilevel jurisdictions where actors must not only navigate horizontal contours inter-organizational relations but also vertical tiers jurisdiction pursuit joint action. Drawing insights from g...

The desire to comply with the European Water Framework Directive, which seeks to promote Integrated Water Management, has led to a large number of proposed projects that in turn make huge demands on the financial and administrative capacity of water managers, who need to combine multiple fields of interest and participation such as agricultural interests, regional economic development, natural ...