Ensuring successful knowledge transfer when embarking on IS sourcing strategy change is critical to ensure service quality and continuity, and organizational IS capability development. Managing the process, however, is complex and challenging. It involves the sharing and learning of technical IS and business knowledge. It also involves knowledge flows across organizational/national boundaries w...

Various commercial e-services have emerged in the last years (eg. Google Ads). Besides requiring a solid technical foundation, these eservices must also be profitable in the long term. Such profits are achieved by creating competitive advantage. How to create competitive advantage is outlined in an organization’s business strategy. For an organization to execute its business strategy, a consist...

We develop a model in which competitive pressure is a catalyst for organizational change. In our model, commitment to a narrow business strategy is valuable because workers need to coordinate their efforts to build a strategy-specific capability. We show that a monopolist may not be able to commit to a focused business strategy. However, introducing competition can make commitment credible, thu...

During the last two decades, many enterprises have put business processes in the focus of their organizational strategies both for internal and collaborative business activities. Business process models provide the IT department with a semiformal, business-driven requirements basis for implementing business strategy into information systems (Scheer, 1999). However, despite notable progress in i...

Business Strategy encapsulates an organisation’s intentions towards the achievement of its vision. As such, business strategy frames the overarching business roadmap towards the accomplishment of strategic goals driven by competition, by own capabilities, or by innovation. Consequently, such a roadmap needs to be considered when building systems aimed at supporting the functionality of an enter...

Many operations managers have realized the potential of guanxi to facilitate business transactions. Likewise, operations management researchers have looked at the negative impact caused by the bullwhip effect on excess inventory and the impact of the bullwhip effect on business performance. To date, however, no empirical research has integrated these research streams. Therefore, we draw on both...