conclusions according to the results, parents need accurate information about the health and the death of their neonates in the nicu. they also need to communicate with healthcare professionals and their babies. communication is regarded as a channel for obtaining information. therefore, the healthcare team needs to address these families’ needs and attempt to fulfill their requirements in neon...

Nurse managers play a critical role in improving the work environment. Important leadership characteristics for nurse managers include visibility, accessibility, communication, recognition, and support. The nurse manager’s recognition behaviors strongly influence the job satisfaction of staff nurses. In our previous study, we investigated how staff nurses perceived the nurse manager’s recogniti...

BACKGROUND Pain is common in older people, particularly those in residential aged care facilities (RACF) and those with dementia. However, despite 20 years of discourse on pain and dementia, pain is still undetected or misinterpreted in people with dementia in residential aged care facilities, particularly those with communication difficulties. METHODS A topical survey typology with semistruc...

background and objectives: effective communication between managers and staff is a prerequisite to organization success. cultural competence is key to effective communication. the aim of this study was to survey cultural competence in managers of selected hospitals.   methods: twenty teaching hospital managers and four private hospital managers of senior level participated in the study. data we...

OBJECTIVE To identify key stressors for emergency department (ED) staff, investigate positive and negative behaviours associated with working under pressure and consider interventions that may improve how the ED team functions. METHODS This was a qualitative study involving semistructured interviews. Data were collected from staff working in the ED of a London teaching hospital. A purposive s...

BACKGROUND A study of involvement initiatives within secure mental health services across one UK region, where these have been organized to reflect alliances between staff and service users. There is little previous relevant international research, but constraints upon effective involvement have been noted. OBJECTIVE To explore and evaluate involvement initiatives in secure mental health sett...