Organisations employ different strategic tools such as Competitive Intelligence (CI) to enable and support their goals and objectives. Competitive Intelligence is a process which is automated by information systems primarily to carry out tasks and activities within the context of the organisation that deploys it. The CI is deployed by many organisations mainly to collect and analyse relevant da...

This study investigates the current status of competitive intelligence (CI) practices in Malaysia, and how managers acquire and use CI from various sources. Data are collected through mail questionnaire survey from 123 companies listed on Bursa Malaysia. More than half of the surveyed companies have a formal CI unit in their organisation. These units are mostly located within the marketing or m...

More and more companies operate today in a worldwide market under conditions of globalization, increased complexity, and competition. In such an environment, business decisions need to be made quickly yet intelligent, substantiated by the most salient and relevant information available. Under the global competition, with a diligent and measured manner, many companies are increasingly treating b...

COMPETITIVE INFORMATION SYSTEMS (CIS) are multifaceted services that con tribute to organizational decision making by providing information services in the traditional sense, but also, and more particularly, by collecting and analyzing data from primary sources. The continuous systematic CIS provides “intelligence information,” exists within an organization’s other information systems, and must...

The aim of the presented work has been to investigate how the existing concept of social CI can be used to support collaborative CI networks. A novel socio-technical solution CoCI consisting of a work method and tool have been designed for a scenario with an internal network of collaborative competitive intelligence (CI). The CoCI work method suggests using agile, freeform collaboration through...

Current management approaches to resource-based strategy and core competence thinking require extensive intelligence gathering to ensure that correct assumptions are being made about the environment and competitors' capabilities. Without such intelligence any attempts to develop, maintain and in many cases even identify the key assets and competences are #awed. Often the very people who are bes...