This study proposed and tested a model of consumer online buying behavior. The model posits that consumer online buying behavior is affected by demographics, channel knowledge, perceived channel utilities, and shopping orientations. Data were collected by a research company using an online survey of 999 U.S. Internet users, and were cross-validated with other similar national surveys before bei...

1. Introduction Privacy plays a major role in the relationship between companies and Internet users. However, results from consumer surveys indicate that the communication of privacy on the Internet has so far not yet been addressed effectively enough to alleviate consumer concerns: 64% of Internet users indicated having decided in the past not to use a website, or not to purchase something fro...

This paper surveys and analyzes the state of the art of agent-mediated electronic commerce (e-commerce), concentrating particularly on the business-to-consumer (B2C) and business-to-business (B2B) aspects. From the consumer buying behavior perspective, agents are being used in the following activities: need identification, product brokering, buyer coalition formation, merchant brokering, and ne...

This paper identifies good practice for building high usability Linked Data mobile apps, demonstrates these practices through a prototype app for a commercial service and evaluates the usability achieved. The state of the art in mobile Linked Data technologies and design guidelines for mobile search user interfaces were reviewed and analyzed to define good practice. This paper addresses the lac...

Health claims and symbols are potential aids to help consumers identify foods that are healthier options. However, little is known as to how health claims and symbols are used by consumers in real-world shopping situations, thus making the science-based formulation of new labelling policies and the evaluation of existing ones difficult. The objective of the European Union-funded project Role of...

Reliable exposure factors are essential to determine health risks posed by chemicals in consumer products. We analyzed five risk-concerned product categories (anti-fogging, dye, disinfectant, repellent, and preservative products) for 13 products (three car anti-fogging products, a lens anti-fogging product, two car dye products, two drain disinfectants, an air conditioner disinfectant, a chlori...

The increased presence of modern/Western style food retail outlets is changing the food retail environment in many developing countries. This phenomenon, known as “supermarketization,” is just recently taking off in Sub-Saharan Africa. Through a case study methodology, this research uses direct observation, retailer interviews, mapping, a food retail assessment and household surveys, first to d...

This paper presents a decision tool intended to help achieve the goal of reduction in Green House Gas (GHG) emissions in the greater Philadelphia region by the year 2050. The goal is to explore and build a pre-prototype to evaluate the value of the role for agents, alternative data sources (Census, energy reports, surveys, etc.), GIS modeling, and various social science theories of human behavi...

Introduction Data providers and analysts are now equipped with sophisticated tools m a highly technical computmg environment. Surveys are at the same time becoming more intricate resulting in data files which may be both quite complicated and potentially very large. As a result. traditional data processing tasks have become much more complex and often are very data dependent. In order to better...

Sally Reyes-Morales is a mathematical statistician in the Division of Price Statistical Methods, Branch of Consumer Expenditure Surveys, Bureau of Labor Statistics. Diary surveys are often used to collect information on daily activities such as consumer spending. They are particularly useful for collecting daily records of small frequently purchased items, which are normally difficult to recall...