An important field of application of business intelligence tools is in Customer Relationship Management (CRM). Especially analyses of a firm’s customers’ behavior and believes are a prerequisite to develop and realize innovative concepts to initiate and tighten customer relationships. So the quality of available customer data is a decisive factor for companies applying this customer focused str...

due to lack of using pesticides in production of green leaf, iran’s produced tea is considered as of the purest and healthiest teas in the world [1]. although, by passing one century from commencement of tea cultivation and production in iran, tea cultivation surfaces has been developed and numbers of tea making factories has been increased, no progress has been made in improvement of quality o...

Two current trends in distributed computing are the emergence of standardised distributed object platforms such as CORBA, and the increasing use of continuous media data types. This paper describes and evaluates a platform which supports both standard CORBA interactions and continuous media interactions in a fully integrated environment. The platform is implemented as a self-contained support i...

background and objectives: data on patient complains can be used as a feedback to improve the quality of healthcare services. the aim of this study was to develop an indicator for reliable retrieval of statistical data on patient complaints.   methods: a triangulated study was conducted. a comprehensive literature review was done to identifying the relevant major themes. two-rounds of delphi se...

Two current trends in distributed computing are the emergence of standardised distributed object platforms such as CORBA, and the increasing use of continuous media data types. This paper describes and evaluates a platform which supports both standard CORBA interactions and continuous media interactions in a fully integrated environment. The platform is implemented as a self-contained support i...