نتایج جستجو برای: customerproduct service level

تعداد نتایج: 1363448  

2005
Hasan Burkhard Stiller

Research has been performed in areas of auditing, a.o. security auditing, compliance auditing, financial auditing. In order to increase the efficiency of and to allow for continuous auditing, auditing tasks must be automated, which is only possible if audit data are available digitally and suitable algorithms exist. Different areas of auditing follow different objectives, thus require different...

2006
Pravin Nadkarni

Data driven organizations have enormous and growing appetites for integrated and value added information. Not only are they expected to consistently deliver data on time, the data integration and delivery teams are under mounting pressure to shrink their ETL cycles and accommodate new and more stringent service level agreements. This paper outlines the methodology adopted by Assurant Health for...

2007
Emir Toktar Guy Pujolle Edgard Jamhour Manoel Camillo Penna Mauro Fonseca

This work proposes a XML-based model for defining service level agreements (SLA). The model has XML elements to define a semantic to represent key performance indicators (KPI) and key quality indicators (KQI) and the relationship between them. Upper and lower thresholds are associated to the indicators in order to indicate warnings or errors conditions. The relationship between the indicators i...

2011
Tom Wilson

A Service Level Agreement (SLA) is a business operations concept that is sometimes inappropriately applied to engineering development. When an SLA is not converted to engineering requirements, development occurs blindly, and testing is probably done against some of the values specified in the SLA. The result is higher risk and higher cost. This paper illustrates some fundamental aspects of the ...

2011
Chin-Chin Tseng

This study is to examine if typological universals built upon primary languages are applicable to interlanguage data in SLA. Implicational universal is considered the classic example of a typological universal by Croft (2003). Thus, the Interlanguage Structural Conformity Hypothesis, which consists of two implicational universals proposed by Eckman (1991), were tested against data from an inter...

2003
Sven Graupner Vijay Machiraju Akhil Sahai Aad P. A. van Moorsel

management, Grid, SLA, closedloop management, monitoring, control, resource model In this article we discuss the need for expanding management capabilities to provide complete life-cycle of resources assigned to applications. We propose a management+ system that uses gr id and traditional management technologies to achieve that. A management+ system will be comprised of grid nodes that communic...

2006
James Joseph Padgett

................................................................................................................. ii Acknowledgements................................................................................................... iv Declarations ............................................................................................................... v

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