Previous IS outsourcing research studies failed to provide evidences on how IT client-vendor relationships should be governed to ensure project success and relational continuity. More importantly, it is even challenging for companies to achieve outsourcing success in transition economies facing an environment characterized by institutional instability. This article draws from theories of instit...

F on individual outsourcing decisions in IT research has often yielded contradictory findings and recommendations. To address these contradictions, we investigate a holistic, configurational approach with the prevailing universalistic or contingency perspectives in exploring the effects of IT outsourcing strategies on outsourcing success. Based on residual rights theory, we begin by identifying...

Organizations respond to challenges and demands for greater performance with various programmes designed to overcome obstacles and enhance business performance. One of such responses is outsourcing and it can be highly controversial. This article outlines some of the attractions and challenges of outsourcing human resource functions to give a realistic view of what can be achieved through outso...

In literature, Information Technology outsourcing is often investigated as a generic phenomenon. In practice, outsourcing transactions and services are varying. Hence IT services can be outsourced selectively or as a whole. We investigate the outsourcing of firm-wide IT infrastructure, and evaluate empirically if the successes of selective and total outsourcing differ, as a whole and in technol...

Many large organizations are increasingly outsourcing their IT functions. Factors like lower costs, improved productivity, higher quality, higher customer satisfaction, and ability to focus on core areas are some of the benefits of outsourcing. However, there are many challenges and risks associated with IT outsourcing. In this article, we identify the main risk factors and best practices in gl...

The study examines two dimensions of IT outsourcing contract structure: contract specificity and flexibility. We posit that the contract structures are influenced by (a) relational elements such as prior interactions, current nature of relationship between the contracting parties, and future interactions; and by (b) the attributes of transactions such as investment specificity and task and tech...

ICT outsourcing is one of the successful strategies implemented to reduce organization’s ICT operational cost and to give more priority to their core business rather to ICT operational activities. However, it causes significant risks to the success of the outsourcing ventures especially Information Security Risk (ISR). Therefore, analysis of ISR factors level for ICT Outsourcing project is requ...

In recent years, outsourcing has gained considerable management attention. However, the benefits of outsourcing are not without concessions. One major risk is losing the flexibility to change the extent, nature, or scope of the outsourced business services. Tan and Sia (2006) conceptualized outsourcing flexibility as robustness, modifiability, new capability, and ease of exit, and proposed a po...

This paper considers the effect of outsourcing on R&D of the contracting firm. We show that outsourcing increases (decreases) R&D investment in a declining (booming) industry. If outsourcing reduces potential R&D investment, it may also make the consumers worse off. We show that outsourcing raises R&D effort in more competitive product markets. If outsourcing takes place in unskilled activities...

Background and Objectives: Prioritizing the services to be outsourced is a crucial challenge toward efficient outsourcing of health services. In spite of fruitful efforts in improving the outsourcing process, there still remains room and need for developing more systematic approaches. The present paper introduces a novel multi-criteria decision making model based on the fuzzy a...