The new information technology is becoming an importantfactor in the future development of financial services industry,and especially banking industry.Electronic banking (e-banking) is defined as the automated delivery of new andtraditional banking products and services directly to customers through electronic,interactive communication channels. E-banking includes the systems that enablecustome...

Customerization In the current scenario, mobile internet applications enable consumers to access a variety of services: Web information search, SMS (short message service), MMS (multimedia message service), banking, payment, gaming, e-mailing, chat, weather forecast, GPS (global positioning service), and so forth. Collectively, we denominate this wide array of services as “mcommerce.” These dig...

E-banking is a banking service product that utilizes the internet as medium to channel financial data from banks customers via mobile phones, smartphones or computers, which can use anytime and anywhere for 24 hours. This study aims explain analyze effect of customer trust on risk using e-banking services Islamic Banking students at State College Lampung Province. research uses quantitative des...

Today’s world is one with increasing online access to services. One part of this which growing rapidly banking. Customer satisfaction imperative for the incessant survival any organization around world. Electronic Banking incorporates a variety platforms such as internet banking, automated teller services and mobile phone banking deliver products customer. The study aimed identify most popular ...

The tremendous advances and the aggressive infusion of information technology had brought in a paradigm shift in banking operations. With the rapid proliferation of Internet Technology banking sector now takes a different approaches often termed as E-banking. The adoption of Ebanking becomes a necessity for the banking which wishes to maintain its share of market and retain its customers. In on...

This study aimed to promote the use of mobile transaction services and summarize 13 service items affecting mobile banking transactions, functional programs, and accessibility programs. Furthermore, this study designed questionnaire using ANP (the Analytic Network Process). Three experts from the financial industry and academia with more than five years of working experience were invited to com...

Adoption of online banking has been studied in detail with respect to theories of consumer behavior, yet the adoption of Internet banking still provides an attractive area of research. A new wave of research supports the importance of understanding consumer behavior within the perspective of resistance, and attempts to address the theoretical knowledge gap between technology acceptance and adop...

The enthusiasm of many consumers when selecting products for purchase over the Internet is often dampened at the point of payment largely over security and privacy concerns and financial risks. The levels of confidence that exist among potential and existing online purchasers can be influenced significantly by the extent to which merchants inform and reassure their customers over security featu...

Electronic Commerce (EC) enables business transactions to be conducted electronically, offering many benefits to organisations. While EC has been widely adopted across industry sectors in developed countries, its adoption in developing countries has not been widespread. At the moment, there are relatively fewer studies of EC adoption in developing countries compared to those in developed countr...