Typical e-government projects, especially government-to-citizen applications, often involve multiple stakeholders. However, there is a lack of literature that addresses how government agencies can manage the stakeholder relationships in such projects. In this paper, stakeholders theory is used to look at how these relationships was managed in an e-government project, providing a perspective on ...

In this paper we analyze a public e-service development project from its initiation to its end and reflect upon the process as well as its results. The purpose of the paper is to develop knowledge about how e-government projects should be managed and performed in order to be successful. We do this by identifying and analyzing important decisions made and external factors that occurred during th...

Abstract: Open networks can be used for many purposes, for example, e-commerce, e-government, and so on. Different from those conventional applications, we consider networked collaborative activities, for example networked research activities. This application might be very useful and research activities could be significantly promoted. However, we must solve many security problems. Among those...

Available online 1 October 2011

The European Union (EU) member states have over the past decade been actively developing their e-government services. These services cover a whole range of Public Administration activities aiming to integrate digital interaction between government agencies, government and citizens, as well as government and businesses. This paper provides a review of the criteria used in evaluating e-government...

While most early e-government efforts were concentrated on developed countries, in the recent past, it has also become popular in many developing countries. Most notably are the Middle Eastern countries that have continued to invest significantly into e-government initiatives in the last five years. However, compared to the West, the progress of e-government implementation and diffusion has bee...

electronic government is an offshoot of the information technology and management of this technology and management of this technology. if implemented in the state-owned sector, e-government will effect tremendous changes in the efficiency and effectiveness of goveernment systems and services, leading to large scale popular satisfaction. while elaborating on this modern global concept, the pres...

This chapter discusses e-government initiatives in Namibia. A literature review shows that worldwide most e-government initiatives at national and local government are associated with the creation of websites with the aim of enhancing access to information. Whilst most governments are at this stage, a few have moved on to the stage of providing personalised e-services. The chapter provides the ...

If co-operating government agencies reside in different countries, they will differ in many respects: administrative ontologies and laws, political context, administrative culture, and computing infrastructure. Inter-organizational e-government services may provide technical interoperability, but do not necessarily solve the problem how to understand a foreign administration. In this paper, we ...

In this paper, we will explore the way in which an e-Government policy takes shape. First, we will analyse the three core ingredients of e-Government: technology, back-office reforms and front-office applications. Second, we will look at two theoretical models of policy development (the rational policy model and the incremental policy model) and we will discuss the consequences of these policy ...