BACKGROUND Accounting for the patients' perspective on quality of care has become increasingly important in the development of Evidence Based Medicine as well as in governmental policies. In the Netherlands the Consumer Quality (CQ) Index has been developed to measure the quality of care from the patients' perspective in different healthcare sectors in a standardized manner. Although the scient...

Healthcare services available these days deploy high technology to satisfy both internal and external customers by continuously improving various quality parameters. Quality improvement in healthcare services is a complex and multidimensional task. Although various quality management tools are routinely deployed for identifying quality issues in healthcare delivery, there is absence of an integ...

Inconsistencies are present in the management options for healthcare wastes in Mongolia. One of the first critical steps in the process of developing a reliable waste management plan requires the performance of a waste characterization analysis. The objectives of this study were an assessment of the current situation of healthcare waste management (HCWM) and characterization of healthcare waste...

We propose recommendations on how to improve healthcare management by utilizing the XML Web services, which enhance the quality and promote the efficiency of healthcare and medical services with a citizen-centric, patientoriented approach. Keyword: Citizen-centric, Patient-oriented, XML Web Services, Healthcare Management, Hub & Spoke, Collaborative

First coined by members of the RFID community in 1990s, the concept of the ‘Internet of Things’ is emerging as an important lever for addressing key organisational and societal challenges including megacities management, environmental management, supply chain and healthcare management. At the core of the concept, RFID technology is expected to play a vital role in terms of business value creati...

Antimicrobial resistance, particularly in pathogens such as methicillin-resistant Staphylococcus aureus (MRSA), limits treatment options and increases healthcare costs. To understand patient risk factors, including household and animal contact, potentially associated with colonization with multidrug-resistant MRSA isolates, we performed a prospective study of case patients colonized with MRSA o...

Aim: To understand the views of nursing students about the education of healthcare management in terms of their academic background. Method: this is a qualitative study developing theory based on a data approach. The data was collected through semistructured interviews with 18 students of two different Brazilian universities. To analyze the information, we used open, axial and selective codific...

Unsafe injections and substandard waste management are public health issues exposing healthcare workers and the community to the risk of infections. The objective of this study was to assess the knowledge and practice of safe injections and health care waste management among healthcare workers at a regional hospital in northern Tanzania. This cross sectional descriptive study was conducted in a...